Worked as a Project Manager, PMO lead, Business Analyst in project delivery, change management and consulting teams. Client facing and internal projects covered an ETRM implementation, Workday Implementation, Salesforce financial reporting update, IBM reporting configuration, Process improvements and collaboration tool projects.

Project and change manager for the rollout and adoption of different valuation software tools. Responsibilities included:-Weekly adoption reporting and monitoring across reporting software and time tracking system -Organised and facilitated user training sessions across the U.K. -Held weekly super user sessions, facilitated feedback, issue resolution and managed ticket backlog -Distribution list management -Created and distributed email comms on product updates and… Show more Project and change manager for the rollout and adoption of different valuation software tools. Responsibilities included:-Weekly adoption reporting and monitoring across reporting software and time tracking system -Organised and facilitated user training sessions across the U.K. -Held weekly super user sessions, facilitated feedback, issue resolution and managed ticket backlog -Distribution list management -Created and distributed email comms on product updates and issues resolved, adoption and usage -stakeholder management included internal users across departments and levels -Project management of different work streams, updated PM software tools for reporting, managed budget and forecast spreadsheet-Managed project team daily stand ups, team meetings, sprint progress and ensured business priorities -Weekly and fortnightly updates to stakeholders and programme management on timelines and progress, scope, budget, risk and issues, benefits analysis -Managed third party vendors and integration projects Show less

Internship in the IT department for the Information Services team. Responsibilities included:-SharePoint implementation-new intranet design and build-creating training documents and resources for Office 365

-Started off as an intern, then progressed to a client care consultant role. -Provide communications and delivery support-Perform client support, education and training, and post implementation tasks-Manage client accounts and subscriptions -Test, analyse and troubleshoot problems with software-Use Dreamweaver, Photoshop and WordPress to design and edit emails, webpages and micro-sites-Basic knowledge of CSS and HTML to create webpages and emails-Data analysis and… Show more -Started off as an intern, then progressed to a client care consultant role. -Provide communications and delivery support-Perform client support, education and training, and post implementation tasks-Manage client accounts and subscriptions -Test, analyse and troubleshoot problems with software-Use Dreamweaver, Photoshop and WordPress to design and edit emails, webpages and micro-sites-Basic knowledge of CSS and HTML to create webpages and emails-Data analysis and conversion with databases and APIs'-Use analytics tools to source data and produce reports-Weekly reporting to the customer success team/principal client care consultant and undergo training and reviews Show less

-Optimized website performance by editing website content through Silver-stripe and enhancing search-Use of Google Analytics to monitor and analyse website performance-Google AdWords: Created new successful campaigns in NZ and Australia based off analysing data on keyword search and query reports. -Optimized advertising traffic and halved the costs previously spent to achieve increased prospect numbers. -Created Google Analytics and AdWords training material for colleagues

-Social media management and content creation across Facebook, Twitter, LinkedIn and Google+-Created and monitored paid Facebook campaigns-Newsletter input and support, created pieces and events for newsletters being sent to expats in China, UK, US, Australia and NZ. -Provided support to the marketing and communications director and other team members-Input into creative strategy and implementation, app design and new website development-Website management through… Show more -Social media management and content creation across Facebook, Twitter, LinkedIn and Google+-Created and monitored paid Facebook campaigns-Newsletter input and support, created pieces and events for newsletters being sent to expats in China, UK, US, Australia and NZ. -Provided support to the marketing and communications director and other team members-Input into creative strategy and implementation, app design and new website development-Website management through WordPress/Silver-stripe-Mail chimp account management of campaigns and members-Communicated with partners and carried out marketing/promotion requests -Produced monthly reports and analysed data to track goals and measure success regarding member interactions, newsletters, social media and campaigns Show less

Summer research internship for Comvita - A Callaghan Innovation grant. Conducted marketing research across different international markets and produced a marketing research report.

Assist with clerical duties, data entry, Microsoft Excel, scanning and filing.