Lover of positive, warm and collaborative experiences. Advocate for outstanding customer journey, retail teams and improving processes. Ensuring our people feel supported and protected using my relational strengths to support the process of change and growth, so our people can be their best. Skilled in analysing data to identify trends to provide business intelligence and enable opportunities to improve and modify retail practices. Receptive to different personalities while using varied approaches in interactions with people. Ability to engage with both customers and colleagues alike.Experienced in managing, sales, retail operations and business development.