South Kingston Jewelry is a small, woman-owned business located online exclusively. "SKJ" showcases unique pieces that are designed, hand-hammered, soldered, etc. in a small remote studio by myself. Therefore each design is a fresh, original creation made with the high-quality metals, gemstones, and products to prevent any "visible wear" or "aging". SKJ carries a range of different statement jewels; some with a divine, captivating, vintage look. Others with a more posh, current vibe made with a mesmerizing complex structure or form, then finished with some of the most exquisite gemstones from all over the world. SKJ also has more subtle pieces that are far from boring with added texture, frosted finishes, and more tantalizing features. These pieces can be layered with other jewels for a bold, lustrous look, or for everyday wear.

Demonstrated experience implementing and managing high capacity mission critical environments. Served as a fearlessly innovative and assertive agent of change to a client that demands both excellent execution and creative solutions to found obstacles. Drove optimization by improving store processes & increasing weekly sale totals by double consistently. Provided exceptional support and guidance to employees through an extensive training process, ensuring a thorough knowledge and understanding of retail items, recipes, Starbucks company mission statements and quality standards.

Administered treatments and assisted in other veterinary medical procedures. Recorded medical notes and treatment recommendations. Processed monetary transactions, scheduled appointments & refilled prescriptions.

Delivered client and provider support to 100 + callers/day at 24/7 hospital, using exemplary customer service skills, and animal health knowledge, to ensure prompt and accurate information. Facilitated consultations for critical patient transfers for 7 departments including dentistry, internal medicine, oncology, neurology, surgery, and emergency. Data entry of client/patient information details and updates, using multiple software interfaces simultaneously. Responded to all client/provider emails and processed both scheduled and impromptu callbacks for every department.

Trained personnel on emergency readiness by developing & disseminating information on workplace and animal safety policies and procedures. Created detailed records containing imperative medical information on each animal, including but not limited to, vaccine history, certifications and health conditions. Delegated weekly inventory tracking of sanitation supplies, food and equipment, & monitored and allocated overhead budget. Improved the overall company’s workplace conditions & sales, and the animals’ well-being with the development of these communications and operational procedures and systems.

Supervised front desk employees, and trained on POS system, client safety & bike maintenance. Completed and submitted shift reports daily to owners, and ordered any replacement equipment.

Managed privately-owned, luxury, downtown Austin boutique, grossing >$40K monthly fiscal goals. Vetted & selected consignment and wholesale vendors based on brand quality & price points. Budgeted for & generated monthly store supply orders, and maintained in-store & website inventory. Facilitated customer and vendor collaboration for luxury custom home furnishings, decor, & gifts/products from local Austin companies.

Identified style trends, visually merchandised products with sell-through methods, and created weekly product reports and orders. Recruited, hired, trained new hires on company policy adherence & sales methodologies, and delegated daily sales floor tasks. Curated store’s social media platforms and digital marketing schedule.