Tessa Coffeng Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, Nederland

As a Supervision Officer in the AFM Behaviour & Culture team (fulltime), I lead and advise supervisory projects that aim to understand and influence (non)compliant behaviour of supervised entities. I also lead internal change management projects that aim to optimise processes, procedures or work methods (e.g., intervention selection, impact measurement).

Amsterdam, Nederland

As a Junior Supervision Officer in the AFM Behaviour & Culture team (parttime, next to my PhD project), I contributed to several thematic studies and reports / articles on relevant topics for the financial sector, such as managerial decision making, error management culture, suspicious transaction reporting, and artificial intelligence (AI) governance at financial firms.

Utrecht, Nederland

As a senior researcher in the UU Organisational Behaviour group, chaired by Prof. Naomi Ellemers, I conduct and supervise research into the effectiveness of regulatory interventions (parttime; 4 hours per week). Among others, I am co-advisor of a PhD project on this topic. This line of research is part of the special chair ‘Psychology of supervision’ held by Prof. Elianne van Steenbergen, partially funded by the Dutch AFM. All of my research projects take place in collaboration with the Dutch AFM. I regularly speak about our research at events or during professional training for supervision officers.

Utrecht, Nederland

As a PhD candidate working at Utrecht University and the Dutch AFM, I examined the potential role that cognitive biases play in regulatory decision-making. I conducted quantitative studies before and during events, while collaborating with various stakeholders such as professional associations in the public domain. During and after the completion of my dissertation, I was invited by public and private organisations to present my research as a (keynote) speaker or workshop facilitator. I also participated in media interviews and recorded a webinar for Vide (available online). Title of my PhD dissertation (defense date: 12 May 2022): ‘Bias in supervision: A social psychological perspective on regulatory decision-making’ (available online)Advisors: Prof. Elianne van Steenbergen, Prof. Naomi Ellemers & Prof. Femke de Vries

Parijs, Frankrijk

During this 6-month secondment (fulltime), I joined ESMA’s Conduct Supervision and Convergence Department in their activities to promote sound and consistent supervision across the EU. Among others, I advised ESMA and national financial market authorities on topics related to stakeholder engagement, impact measurement, and behavioural insights. Together with EIOPA and EBA, I also organised a webinar on behavioural insights that reached 300+ registered participants from various national financial markets authorities.

As an editor for ‘Tijdschrift voor Toezicht’ (volunteer position), I reviewed and edited scientific and professional papers on topics relevant to regulation and supervision. Together with Prof. Elianne van Steenbergen, I composed a special issue on Behaviour and Culture supervision (issue 2023-1). I also advised the editorial board on improving work processes and procedures for fellow editors.

Naarden, Nederland

During this (parttime) consultancy internship, I performed analyses into root causes of absenteeism, based on statistics and in-depth interviews at public and private organisations. I also supported in drafting advisory reports, presenting advice to higher management, and providing management training.

Utrecht, Nederland

During this (parttime) research internship as part of my master’s graduation, I looked into predictors of work-life conflict / enrichment and several career outcomes. I presented the results of this study to the executive board of FNV, and published the results in ‘Tijdschrift voor Bedrijfs- en Verzekeringsgeneeskunde’.

Doctor Of Philosophy - Phd, Graduate School Of Social And Behavioural Sciences

Master Of Science (Msc.), Social And Organisational Psychology, Cum Laude

Bachelor Of Science (Bsc.), Interdisciplinary Social Science

Minor: Work and Organisational Psychology

Vwo (Pre-University Education)