Tessa Thompson Email & Phone Number

Staines

Management of the maintenance and development of the core business system – Microsoft D365. Working within the IT team to ensure that both internal support networks and external support partners achieve deliverables within the agreed framework and SLAs. Management of the change control process via liaison with functional area owners, taking into consideration processes and budgetary requirements. Liaison with third parties that integrate with D365 to ensure that requirements are aligned and impact on the system is accounted for.

Feltham

Management of a team of invoicing administrators who provide support to the company's invoicing process - generating invoices and resolving both internal and external invoice related queries. Working in line with company KPIs to ensure that the team achieves their weekly targets. Process based role with a strong focus on customer service, process improvement, data analysis and performance management.

Feltham

Assistant to CEO providing daily support and management of diary, meetings and overseas travel. Compilation of research projects, board papers and presentations. Ad hoc support also provided to Chairman and other Directors.

Feltham, United Kingdom

The daily co-ordination of client accounts within the Accreditation sector. Process based role with a high focus on maintaining customer relationships.

Music Business Ba

Areas of study included Marketing, Management, Law and Contracts, Music Psychology, Research Methods and Entrepreneurial Practice

Education record