Tessa Massar Email & Phone Number

Delft, Zh, Nl

Delft, Zuid-Holland, Nederland

De organisatie van op maat gemaakte droomreizen naar zuidelijk Afrika. Onvergetelijk reizen naar dit prachtige continent waarbij de reiziger centraal staat. Wij ontzorgen je vanaf de thuispresentatie tot de nazorg bij terugkomst.

Haarlem, North Holland, Netherlands

For Incentive Direct I help with the organization of company trips. A tailor-made trip for an anniversary, incentive or simply the annual staff outing.We arrange everything from A to Z and take care of everything completely. Our knowledge travels all over the world and we have professional contacts everywhere.

Delft, South Holland, The Netherlands

Newlands, Cape Town, South Africa

Areas: Southern Africa and Mozambique - Determining clients’ and agents’ needs and suggesting suitable travel packages - Assisting individuals and groups in planning, organizing, and booking travel whether it is self-drive, transfers or guided tours - Negotiating special deals/rates if necessary - Ensuring that the travel goes without any complications by making all necessary preparations and anticipating on possible problems - Keeping track of the customers while on the road and assisting where needed - Maintaining relationships with the agent and client - Professional knowledge of TourPlan and WETU

Hout Bay, Cape Town, South Africa

Determining clients’ and agents’ needs and suggesting suitable travel packages throughout South Africa;Organizing travels from beginning to end including domestic flight tickets, accommodation, excursions and transportation;Handling of unforeseen problems and on the spot wishes from clients;Maintain relationships with the agent and client;Professional knowledge of TourPlan booking system

Cape Town Area, South Africa

Answering of 750 – 1000 calls per month and maintaining a 80% satisfaction service level;Professional knowledge of Amadeus booking system

Phalaborwa En Omgeving, Zuid-Afrika

Sales & Marketing representative for the international market; Research and analyses to competitive set, online booking channels and social media channels

Maastricht, Netherlands

Fulfilment of complete table service duties;Responsible for opening and closing the restaurant;Multitasking by simultaneously serving up to 25 tables

Johannesburg En Omgeving, Zuid-Afrika

Supervising, coordinating, setting up and breaking down of events up to 900 guests and conferences up to 1200 guests;Making staff rosters (40 – 100 staff members);Making monthly cost per delegate / stock count

Maastricht, The Netherlands

Hostess and service employee at various events.

Delft, The Netherlands

Planning of rented courts;General administrative work;Bartending at events;Training of new staff members;Responsible for opening and closing the center

Delft, The Netherlands

Checking in and out of guests;Dealing with complaints;Working with the booking system;Working with the cash register;Training of new staff members in the restaurant;Fulfilment of complete table service duties

Delft, The Netherlands

Fulfilment of complete table service duties;Working with the cash register

Delft, The Netherlands

Fulfilment of complete table service duties;Working with the cash register;Bartending;Serving in the fast food restaurant

Bachelor'S Degree, Hospitality Management

Activities and Societies: Student Association AmphitryonMinor New Business Creation Minor Revenue Management Final management project.

Vwo, Nature And Health

Chosen set of courses: Nature and Health with mathematics B, natural sciences, Management & Organization, Dutch, English and German.