Tess Amore Email & Phone Number

Washington, Dc, Us

-Provides administrative, project, and secretarial support to the Senior Vice Presidents of the One Teamand their team members as directed. Serves as a resource for NACDS member companies supportinginformation requests for member task forces and workgroups, prioritizing incoming work requests.-Responsible for producing pre-authorizations, invoice processing, expensereporting, preparation of policy letters, spreadsheets, and presentations, scheduling of calls and meetings, assisting with travel arrangements, and managing member spreadsheets anddatabases

Washington, District Of Columbia, United States

-Maintained comprehensive knowledge of company products to effectively address customer needs and inquiries-Efficiently printed, packed, and processed shipments prioritizing high attention to detail and accuracy, and providedcourteous communication with customers in person, over the phone, and via email-Managed $3,000+ worth of transactions daily, and reconciled cash drawers with accuracy at the end of every shift

-Researched and analyzed relevant legislation, current news, and congressional activity regarding the negative impacts of PFAS and other toxic chemicals-Worked collaboratively with the Legislation and Advocacy team to launch a “PFAS Awareness Day” to raise awareness of toxic PFAS chemicals and current PFAS legislation in Massachusetts, resulting in a 50+ member sign on to a legislative action alert sent to MA legislators -Produced blog posts and infographics on the implications of PFAS chemicals on maternal health and child safety

Washington, District Of Columbia, United States

-Collaborated with RAINN’s policy team to conduct policy research, attend coalition meetings, and draft press releases-Regularly drafted memorandum, policy statements, and letters to government officials regarding current sexual violence issues-Tracked and monitored legislation in all 50 states to help set RAINN’s legislative agenda for state legislative sessions-Closely collaborated with RAINN’s legal fellow to prepare a research project regarding the policy implications of new Deepfake technology and non-consensual intimate image sharing

East Providence, Rhode Island, United States

- Excelled in a fast-paced setting by demonstrating skills in POS, Western Union, and RI Lottery operations, often handling 150+ transactions per day- Delivered excellent customer service through problem solving, relationship building, and communicating effectively with customers from diverse backgrounds- Successfully worked as part of a front-end team while supervising a staff of 5-8 people, monitoring $10,000+worth of cash and credit card transactions per day, and regularly training new employees.

Washington, District Of Columbia, United States

- Closely collaborated with the Congressman’s legislative and communications teams to conduct research, draft letters and press releases, sort mail, attend briefings, and give tours- Corresponded with constituents daily regarding their concerns and insights by phone and in person and thoughtfully responded through emails and letters on behalf ofthe Congressman- Facilitated basic office functions and systemized constituent information through Intranet Quorum and Microsoft Excel in order to improve efficiency of communication between staff and members of the district

Master Of Public Administration - Mpa, Public Policy, 3.9 Gpa

Bachelor'S Degree, Political Science And Government, Magna Cum Laude

Activities and Societies: American University Club Tennis