Tess Bishop

Tess Bishop Email and Phone Number

Driving Customer Success & Adoption @ Rohirrim @ Rohirrim
Tess Bishop's Location
Washington, District of Columbia, United States, United States
Tess Bishop's Contact Details
About Tess Bishop

Experienced SaaS customer and technical support professional with a passion for providing excellent service, a positive attitude, and strong troubleshooting skills.

Tess Bishop's Current Company Details
Rohirrim

Rohirrim

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Driving Customer Success & Adoption @ Rohirrim
Tess Bishop Work Experience Details
  • Rohirrim
    Customer Success Manager - Enterprise
    Rohirrim Jun 2024 - Present
    Reston, Va, Us
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  • Rohirrim
    Customer Success Associate
    Rohirrim Jul 2023 - Present
    Reston, Va, Us
    View
  • Bottomline Technologies
    Product & Customer Support Engineer
    Bottomline Technologies Mar 2021 - Mar 2023
    Portsmouth, Nh, Us
    • Addressed customer inquiries pertaining to the technical functionality of the platform and onboarding.• Provided technical support for complex SaaS platform to enhance user understanding and satisfaction.• Collaborated cross-functionally with product development and stakeholders to provide valuable feedback from customers, contributing to product improvements and feature enhancements.• Developed and maintained strategic documentation including troubleshooting guides and knowledge base articles.
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  • Career Break
    Career Transition
    Career Break Jul 2016 - Dec 2020
    Studied healthcare and then completed a software engineering program. I managed full-time work in the outdoor recreation sector while pursuing my studies.
  • General Assembly
    Local Marketing Lead
    General Assembly Nov 2013 - Mar 2016
    New York, Ny, Us
    • Grew the General Assembly Washington, DC email list from 10k to 85k subscribers through strategic local partnership activation events and digital campaigns.• Planned and executed approximately 50 classes and events per quarter.• Built a network of over 150 workshop instructors across the East Coast.
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Tess Bishop Skills

Social Media Event Planning Social Networking Social Media Marketing Marketing Digital Marketing Management Email Marketing Digital Media Advertising Seo Leadership

Tess Bishop Education Details

  • Temple University
    Temple University
    And Applied Communication
  • General Assembly
    General Assembly
    Software Engineering Immersive
  • Salt Lake Community College
    Salt Lake Community College
    Applied Science

Frequently Asked Questions about Tess Bishop

What company does Tess Bishop work for?

Tess Bishop works for Rohirrim

What is Tess Bishop's role at the current company?

Tess Bishop's current role is Driving Customer Success & Adoption @ Rohirrim.

What is Tess Bishop's email address?

Tess Bishop's email address is te****@****ine.com

What is Tess Bishop's direct phone number?

Tess Bishop's direct phone number is +191772*****

What schools did Tess Bishop attend?

Tess Bishop attended Temple University, General Assembly, Salt Lake Community College.

What are some of Tess Bishop's interests?

Tess Bishop has interest in Event Planning.

What skills is Tess Bishop known for?

Tess Bishop has skills like Social Media, Event Planning, Social Networking, Social Media Marketing, Marketing, Digital Marketing, Management, Email Marketing, Digital Media, Advertising, Seo, Leadership.

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