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Jakarta, Id

Jakarta Raya, Indonesia

Lead the Wholesale Banking desktop design strategies that align with the bank’s overarching business goals and evolving market demands. Actively explore emerging design trends, technologies, and user experience innovations to continuously enhance digital products. Collaborate closely with C-level executives, product owners, and stakeholders to ensure business objectives are translated into effective and impactful digital experiences.Conduct in-depth research on corporate and institutional clients to fully understand their pain points, needs, and workflows. Using these insights, develop user personas for segments like corporates, SMEs, and institutions, mapping their journeys to identify areas for design improvement. Guide the desktop design team in creating high-fidelity wireframes, prototypes, and mockups for products such as Treasury, Trade Finance, Loans & Financing, and Cash Management, ensuring intuitive and seamless user experiences.Collaboration serves as a central focus, acting as a key liaison between design, product management, engineering, and other departments to ensure alignment and smooth product delivery. Work closely with technical teams to ensure that design concepts are both feasible and executed to the highest standard.Focusing on key metrics like user engagement, transaction volume, and client satisfaction drives continuous improvement, ensuring products evolve to meet client and market needs. Prioritize risk mitigation in the design process, particularly around fraud prevention and security. Oversee the entire product lifecycle, ensuring adaptability to market changes and designing efficient onboarding experiences that allow new clients to quickly and easily access banking services.

Jakarta Raya, Indonesia

Manage, research, and contribute to designing exceptional user experiences and interfaces for Permata eBusiness on desktop and web platforms. Initiate the discovery phase with stakeholders to gather requirements, tasks, and goals, translating them into functional visuals. Permata eBusiness is an existing application interface for corporate banking users at PermataBank, currently undergoing a digital revamp to enhance services for various banking products, including Cash Management, Time Deposit, Loans & Financing, Trade Finance & Guarantees, and Treasury.Collaborate closely with Project Managers, Business Users, Business Analysts, Developers, and third-party partners to produce innovative and intuitive UI/UX designs. Oversee the design process from gathering product requirements and researching workflows to conceptualizing solutions and addressing UI or business process issues through thoughtful concept and asset design.Develop UX/UI assets, including visual user journeys and wireframes, while managing the style guide and design system to ensure consistency across projects, products, and platforms. This process results in high-fidelity mockups and interactive prototypes.

Jakarta Raya, Indonesia

The Treasury Monitoring System is a web-based application used internally by Treasury business users and the Board of Directors. Its goal is to enhance the efficiency and effectiveness of performance reporting, supporting management in making targeted decisions. The system accelerates KPI reporting processes, strengthens customer relationships through improved business intelligence, automates activities such as trade confirmation issuance, and digitalizes business processes (e.g., MDS/Mandiri Deposit Swap, FX Today, FX Forward, and Derivative) to enhance efficiency and reduce operational risk.Collaborate directly with Treasury business users to refine concepts and ensure the system meets their needs throughout the design and execution stages. Initiate the UX and UI concept design process to visualize data using Microsoft Power BI within SharePoint, followed by the creation of a Functional Specification Document (FSD). Oversee the end-to-end development process in collaboration with Solution Analysts, Project Managers, Quality Assurance, and the Development team.Ensure that all business requirements and functional specifications are met and that technical applications perform as planned through the go-live stage. Assist in the analysis and documentation required for migration preparation, managing the circulation of documents effectively.Present the final product and guide stakeholders through the entire development process, including Verification Integration Testing (VIT), System Integration Testing (SIT), User Acceptance Testing (UAT), and the go-live phase, resulting in a 80% satisfaction rate with both the final product and the process.

Jakarta Raya, Indonesia

Conduct in-depth research to drive enhancements for existing retail mobile banking and internet corporate banking solutions. Develop detailed user personas, map user journeys, and identify target segments to inform strategic design decisions.Create robust design systems for wireframes, ensuring consistency across both low- and high-fidelity design interfaces. Oversee the design process from initial concept through prototyping and testing, prioritizing usability and functionality.Manage the final design phase to ensure that all deliverables meet rigorous quality standards before handoff to the Development team. Ensure the final product is not only functional but also visually compelling.Collaborate closely with the development team, product owner, product manager, and scrum master to efficiently address and resolve any issues or bugs. Achieve a 95% stakeholder satisfaction rate with minimal post-launch issues.Successfully delivered key projects, including the login page for Sinarmas i-Business, accessible features on Simobi+ Mobile Banking, and enhancements to Simas e-Money. These projects have been well-received by stakeholders and end-users, demonstrating effective solutions and impactful results.

Surabaya Area, East Java, Indonesia

Translate insights into compelling digital content for social media advertising and web design inquiries, ensuring all content adheres to current design trends and effectively captures the target audience's attention.Collaborate with a team design to conduct comprehensive research and brainstorming sessions, gaining a deep understanding of client businesses and market trends. Develop innovative design concepts that align with client objectives and respond to evolving market demands.Produced over 50 pieces of digital content for clients including Nu Skin, Rattan Wave, Honey Hunter, Koala Financial, and Me to You Travel.

Surabaya Area, East Java, Indonesia

Conduct in-depth research and lead brainstorming sessions to thoroughly understand the client's market, target audience, and business objectives. Establish benchmarks by analyzing industry standards and conducting competitor analyses to inform strategic design decisions.Design client identity elements such as logos, company profiles, and Integrated Marketing Communications (IMC) materials. Create impactful visual elements, including signage, murals, stationery, and vehicle branding, to effectively communicate the brand's message.Collaborate closely with architects and designers to ensure seamless integration of brand identity into both interior and exterior architectural designs.Successfully completed over 10 projects, including three high-impact initiatives that contributed significantly to client business improvements, notably for Aksentris, Prudential Surabaya, and Cita Hati School.