Tessie Van Hoff Email & Phone Number

Bellevue, Washington, United States

Greater Seattle Area

• Retail Program Director, team leader, mentor, and systems analyst with expertise in executing omnichannel systems, digital shelf edge, pricing, and promotional solutions.
• Exceptional ability to lead store associates creating hybrid cross functional deployment teams to implement enterprise transition plans and new customer experience programs.
• Reputable for client account management delivering innovations throughout retail clients while building new cross functional teams to achieve increased revenue.
• Retail Integrity Certification developer, subject matter expert reducing time-in-line, enhancing management’s ability to coach, communicate and drive Client Experience Satisfaction.

United States

• I was hired to manage digital solutions to deliver a hybrid solution with Digital Electronic Shelf Label, ESL, with existing paper media enabling clients’ pricing data to be delivered to either print or digital media..
• Improved implementation through a 98% reduction in technical risks by developing a parallel testing plan customized for clients to execute an ESL hybrid solution eliminating impact to shoppers and associates.
• Reduced data integration by 40% through developing new relationships with top 3 ESL vendors through delivery of new innovative business model.
• Identified a possible 20% revenue increase opportunity with a promotional digital sign and process to execute it to the store’s shelf edge. Lead prototype development and delivered business plan to Product Team.

Boise Idaho

Independent consultant hired to analyze ESL Markets and evaluate all digital solutions available globally to food and drug retail clients. - Assisted in connecting and building new partnerships with digital suppliers and vendors.- Evaluated merchandise solutions.- Analyzed proprietary digital solutions, including market analysis for acquisitions and mergers.

San Jose, California, United States

I was hired to support retail client accounts and project manage client's requests. Alison between Client IT and Altierre Development to aid in the management of product road-map planning. - I proposed partnership with Vestcom since the longest development cycle was the client's pricing data and tag template integration, which is Vestcom's core.

Boise, Idaho, United States

I worked my way up from holding various positions in the stores and Division Office to promotion at the Albertsons Headquarters to support all stores’ front end system to ensure positive client experience and time in line was reduced with systems that were easy to train and maintain for Albertsons. - Director and business owner of all customer facing.