Tess K. Email & Phone Number

San Diego, California, United States

Designed 50+ pieces of merchandise for Etsy clients, uploading and adjusting designs for t-shirts, mugs, and stickersCreated and led multiple workshops, including Intro to Improvisation for 15 adults at San Diego City College, and Logo Design and Band Branding for 40 kids at Rock N’ Roll Camp for GirlsWrote research-driven content for a variety of clients.

Greater San Diego Area

Created project management processes to streamline marketing and events, track campaign success, and improve internal communicationDeveloped local market strategy with owners to grow customer base and increase local presence; focusing on building consistent branding, planning events, social media strategy, and merchandising Monitored online presence.

Seattle, WA

Managed market research, and content creation for major product re-launch, resulting in 2 press release pick-ups, 4 pieces of editorial coverage, and 1.8 million impressionsCollaborated with marketing, advertising, PR, strategy, and other teams to create 60+ pieces of content including presentations, videos, social media posts, emails, infographics, blogs.

Provided key insights to securing multi-million dollar contracts with Lexus and Infiniti, leading to the foundation of the company’s first Market Research organizationAnalyzed the digital user experience and developed key insights for Marketing, Product, and SalesEvaluated 1000+ client websites and providing specific guidance to improve functionality.

Capitol Hill, Seattle, WA

Managed a team of 20 cultivating customer relationships, promoting in-store marketing, addressing inquiries and problems, and coordinating events such as weddings and special ceremoniesPartnered with COO, CMO and Store Manager to organize company sponsorship and representation at major events including Capitol Hill Block Party which attracted over 20,000.

Mesa, AZ

Managed ecommerce operations, provided customer service in-store and online, maintained vendor relationships, trained new employees, and coordinated industry events

Bachelor’S Degree, Mass Communications And Media, Minor In Film And Media Studies

Certificate, Digital Design

The Digital Design Certificate Program is a series of certificates which prepares students for the graphics, motion, video and web design.