M Abdullah Tahir Khan Email & Phone Number

Muscat, Muscat Governorate, Om

My Job role is dynamic, versatile and require strong Analytics in System design and implementation. It also require to meet strict deadlines in regard to project activities. Coordination with ERP team for ensuring 99% uptime of ERP applications and to coordinate with business counterparts for driving business readiness and contingency activities. Preparing training manuals, SOP for sensitive show stopper situations where work around solution to be approved. Ensuring IT system enhancements and integration of ERP systems and accordingly suggest techno-functional solutions. Analyze a wide range of business processes to identify inefficiencies and workflow problems in system.Job role also require change request coordination- CR process to follow, Coordinate for CR Tickets to be approved by process executive for business benefit.

Muscat Governorate, Oman

Upgraded multi-server environment, including Active Directory, File Server, DHCP, DNS, Printers, Cisco IP Telephony.Deployed focal point of Office365, licenses, security policies, Information governance and Data Loss Prevention and MS Azure.Carried out datastores, ensured stable virtualization and administer edESXi 6 Vsphere and deploying Virtual machines.Conducted information security tasks and led system administration practices set by ASYAD group information.Drive patch management process; applied OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.Monitored end-user devices, software licenses and other IT-related requirements and plan the procurement.Provided Veeam email backup solution and assured Qorum backup planning in accordance with company retention policy.Administered Cisco unified CM BE6000 solution - 8 servers including Cisco call manager, utility connection and Cisco IM & Presence.Proactively performed security policy including but not limited to patch management and VAPT gaps implementation.Provided technical support to vessels remotely on network, software and server issues and visiting vessels when required.Acted as a vital Member of Business Continuity and IR team ensuring a 99% companywide uptime and 24x7 availability.Delivered on-the job training to IT Help Desk team to ensure streamline a gamut of IT Systems administration process

Muscat Governorate, Oman

Karachi

• Nationwide team Lead of EMS resources distributed across Pakistan & ensures all deliverables are on time and with EMS/TP standards.• Team up with Product, Services, and Devices to evaluate, plan, coordinate and deliver new devices up to commercial launch stage and provide post-sale support.• Testing of new devices prior to launch and designed the deployment plan.• Working on ways help the carrier/enterprise to (add value) to their environment.• Planning and deploying of BlackBerry Enterprise Server for Microsoft Exchange at customer’s premises.• Manage problem resolution to a satisfactory completion.

Karachi, Pakistan

Exceptionally proficient and experienced in all aspects of BlackBerry Enterprise Server for MS Exchange, IBM Lotus Domino and Handheld administration.Designing and Implementing Disaster Recovery Solutions, Backup and High Availability.Service packs and hot fixes installation for BES.Obtained BlackBerry Enterprise Server Certifications from RIM Canada for MS Exchange.Conducted technical training sessions for IT Help Desk and Server admins.

Presented technical training sessions for IT Help Desk and Server admins.Configuring and implementing MS Exchange 2003, Group Polices Management, MS ISA Server 2004/2006, DNS, DHCP and SQL Server 2005.Configuring and implementing MS Exchange 2003, Group Polices Management, MS ISA Server 2004/2006, DNS, DHCP and SQL Server 2005.Configuring and implementing MS Exchange 2003, Group Polices Management, MS ISA Server 2004/2006, DNS, DHCP and SQL Server 2005.

M.Sc., Personal Mobile And Satellite Communication

Masters, Electronics