Tess Tschofen, Mba Email & Phone Number

Cincinnati, Ohio, United States

• Partnered with design lead to develop design strategy and project approach• Wrote briefs, developed timelines, led meetings as the client’s key contact

• Manage the portfolio for the perioperative clinical domain and support projects in the Chief Medical Office• Launched clinical domains throughout the hospital, creating synergies and kicking off the inpatient clinical domain

• Leading the on-boarding for a new client• Planning coupon execution and strategy, helping the new client to improve implementation processes, and maximize sales lift

Cincinnati, Ohio

• Executed P&G brandSAVER coupon book from conception to completion• Led the Value Delivery team in implementing process improvements to increase efficiency and reduce time to market by creating innovate ways to track and manage coupons o Teamed up with pep’s internal IT team to strategize new coupon processes o Partnered with P&G’s IT team, Mindtree, to plan and test P&G’s coupon portal• Utilized project management skills to ensure millions of coupons are executed on time and on budget o Organized program budgets, timelines, scope changes, and communication between vendors and clients o Acted as a liaison between clients and suppliers, fostering strong relationships while enforcing P&G standards, policies, and legal requirements• Consistently received 10 out of 10 promotion ratings from clients• Held responsible for training all new hires on coupon tactics• Collaborated with various customer teams to produce tightly timed print, digital and Catalina offers for clients such as Kroger, Wal-Mart, Walgreens, Publix, Dollar General, CVS, and Albertsons• Joined pep’s IT Committee, testing the for the launch of pepConnect 4.0• Reported coupon redemption rates and overall coupon trends to assist with forecasting, identified productivity in spends, and influenced future program planning

Cincinnati, Ohio

• Launched the process for P&G Mobile Offer Rebates, owning the Standard Operating Procedure• Provided quality assurance in coupon coding and UPCs tagging• Prepared files for audit, resulting in 0 outages through my duration• Scheduled status calls, prepared meeting agendas and provided recaps

• Represented the Cincinnati area at premiere and trade screenings by collaborating with the theater managers • Ensured a positive customer experience by managing crowds, collecting tickets, receiving the audience’s reaction to write the screening report

Cincinnati, Ohio

• Displayed excellent customer service by assisting customers with checkout • Managed follow-up procedures and professionalism, resulting in repeat business

Erlanger, Kentucky

• Supported the team with new Macro Coordination system • Assisted in developing new a safety committee, establishing the first safety information board• Created master schedules and administered to all departments to assure deadlines were met

Cincinnati, Ohio

• Developed an organizational system for recording and keeping track of invoices• Worked with a team to prepare, set up, and handle food along with providing professional service experience

Masters Degree, Business Administration

Activities and Societies: Study Abroad: China

Bachelor'S Degree, Operations Management, 3.74

Activities and Societies: Theta Phi Alpha, Kolodzik Business Scholar, Study Abroad: Germany