Mauro Testa work email
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Comprehensive understanding of the IT infrastructure, effective management of customers, suppliers and support groups in order to reach and meet business objectives and SLAs required.Capacity in the management of service quality through monitoring and reporting in order to improve the current levels of service.Managerial skills in order to effectively and efficiently coordinate the interaction of the Service Desk with the resources of Operation.Excellent communication skills and organizational; flexibility.Propensity to work to targets and speed, and dynamism. Strong motivation and determination.Ability to assess, address and resolve any problems that arise.Ability to establish and maintain direct relationships with their customers.Knowledge of the guidelines of the processes of the ITIL framework in the management of IT services and PMP standard.Complete and thorough vision of Cloud Computing and IT as a service. These skills have been acquired and consolidated in the course of design and development projects involved which I participated.
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Senior Project ManagerKyndryl Jan 2022 - PresentRomaSenior Project Manager at executive level with many years of experience in Information Technologyin both the public and private sectors, with a focus on infrastructure management and billing.Excellent knowledge of ITIL framework process guidelines in IT Service Management, PMI andScrum Agile project management standards.Deep knowledge in planning, managing and executing infrastructure projects in the Public Cloudand on-premise environment and emerging technologies from a Modern IT perspective.Complete management of the entire project life cycle:- drafting the budget and developing the business case- planning activities necessary to complete the project within the set deadlines- resource engagement, allocation and management- managing relationships and preparing contracts with suppliers and subcontractors- coordinating the work of the various operational figures ensuring delivery on time, quality andbudget- verification of project progress in order to highlight areas of improvement and verify their efficacy- verification of the achievement of set goals in terms of cost, time and quality of the IT product- customer management and presentation of deliverables- identification of any project issues and definition of risk mitigation strategiesEfficacious management of customers, suppliers, and support groups in order to achieve and meetcompany goals.Excellent leadership skills and strong delegation and teamwork skills.My activities have always been characterized by constant commitment, creativity, and flexibilityfocusing on perseverance in achieving goals due to my distinctive team spirit and to address andmanage critical issues by making decisions in a timely manner, even autonomously.Comprehensive understanding of cloud computing infrastructure.I am currently managing a project in the Bank of Italy related to the renewal of the processingenvironment of the Department of Economics and Statistics. -
Project Manager - Ict Market Managed ServicesAlmaviva S.P.A. Jan 2013 - Jan 2022Rome Area, ItalySenior Project Manager at executive level with many years of experience in Information Technologyin both the public and private sectors.Complete management of the entire project life cycle.Efficacious management of customers, vendors and support groups in order to achieve and meetbusiness objectives.Management of service quality through monitoring, reporting and trouble ticketing systems withthe goal of ensuring and improving agreed service levels.Ability to handle critical situations while maintaining focus on solutions. Solid analytical skills,Customer orientation and proactivity in being able to propose innovative ideas.Responsibility for Incident, Problem and Change and Configuration Management processes.Comprehensive understanding of IT infrastructure. -
Ict Service Continuous Manager - Incident ManagerAlmaviva S.P.A. Jan 2012 - Dec 2012Roma, ItaliaIncident Manager of the Service Control Room as a focal point for the area ICT Operations with the goal of restoring normal service operations in more shortest possible time and with minimal impact on the business, ensuring the maintenance of the best levels of service.Responsible for the Operation and Maintenance Services of the following Technical Groups:- Backup Operations- IT Service Continuity- Network Monitoring System- Scheduling -
It System Engineer Senior Ibm Tivoli Storage ManagerAlmaviva S.P.A. Aug 2010 - Dec 2011Roma, ItaliaResponsible for the management, optimization and evolution of the technological infrastructure of storage - backup of Data Centers.Responsible for monitoring the process of capacity management ensures the appropriate level of resource availability of infrastructure services. Configuration and management of the backup of the entire system HyperCED, next-generation data center that allows you to manage IT services in IaaS mode. Implementing disaster recovery and data replication . -
It System Engineer Senior Ibm Tivoli Storage ManagerVisiant Mar 2007 - Jul 2010Roma, ItaliaTeam Leader del sistema e infrastruttura di backup presso il cliente Almaviva SpA. Gestione di circa 2500 agent di backup (DB, Mail, ERP, SAP HANA) e oltre 2,5PB di storage di backup.Installazione e configurazione IBM TKLM per encryption dati su tape library. -
It Specialist AssociateSistemi Informativi S.P.A. An Ibm Company 1999 - Mar 2007RomaBackup support (IBM TSM) and monitoring (IBM ITM) at the ENI S.p.A. and Dexia-Crediop Bankcustomer. System support for the ExxonMobil SpA customer at the Rome, Athens, Brussels, Istanbuland the Augusta and Trecate raffineries.IBM Lotus Domino management for various customers: Wind, Ministry of Defense, UGL. -
Researcher And Data AnalystT.M.T. Pragma Srl 1997 - 1999Roma, Italia
Mauro Testa Skills
Mauro Testa Education Details
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Università Degli Studi Roma La Sapienza110 Lode -
Master ‘Cio Campus’ In Gestione Strategica Dell’Ict
Frequently Asked Questions about Mauro Testa
What company does Mauro Testa work for?
Mauro Testa works for Kyndryl
What is Mauro Testa's role at the current company?
Mauro Testa's current role is Project Manager, PMP.
What is Mauro Testa's email address?
Mauro Testa's email address is m.****@****viva.it
What schools did Mauro Testa attend?
Mauro Testa attended Università Degli Studi Roma La Sapienza, Politecnico Di Milano.
What skills is Mauro Testa known for?
Mauro Testa has skills like Service Operations, Project Management, Managed Services, Ict, Focal Point, Control Room, Itil, Pmi.
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