With nearly twenty years of experience in IT solutions, online payments, and online marketing, I am currently Head of Sales & Relationship Management Cross Industries at Syngenio AG, a leading provider of sustainable IT services and products. Since April 2024, I have also been jointly responsible for Application Development and Application Management Services within our portfolio.In my role, I focus on maintaining and expanding key client relationships, consulting on and offering IT solutions that not only meet business needs but also contribute to reducing environmental footprints. I am actively involved in identifying potential new clients, monitoring and analyzing market trends, and driving innovation in IT service offerings. I also hold revenue responsibility, track key performance indicators (KPIs), and generate insightful reports to ensure sustainable growth and client satisfaction.With ITIL and PRINCE2 certifications, I have demonstrated proficiency in service and project management methodologies and best practices. I bring a proven track record in sales, key account management, and project leadership within the IT industry. A self-starter and reliable finisher, I take a hands-on and pragmatic approach to delivering high-quality service and value to my clients and partners while fostering a positive social and environmental impact.