• Process certificates upon client request, renewals, and new business • Review contract insurance requirements to list proper forms and endorsements; daily correspondence with clients, carriers, and vendors • Assist account managers with marketing by ordering and reviewing loss history reports, creating spreadsheets and workbooks

• Greeted members and guests at desk at check-in • Cared for and managed children ages 3 months to 12 years old• Engaged with members through age-level appropriate activities

• Provided outstanding service and delivery of over 7500 orders while maintaining a 5 star rating and 100% on time delivery• Coordinated scheduling and logistics as an independent contractor to meet deadlines• Traveled to job sites, accurate selection of inventory, and delivery of products to members• Handled product quality, substitutions, and member satisfaction ensuring products met specific request and dietary needs• Managed customer inquires, issues, or concerns with excellent communication skills both in person and in writing• High level of time management and ability to adapt to a fast-paced changing environment• Marketing through in-person and online resources

• Responsible for supervising and training team members while providing fast, accurate, and friendly service in an Aviation environment• Specialized in an exclusive partner program to ensure members received VIP experience• Assisted in flight planning for executives, passengers, and flight crew with business, medical, personal, and special events• Processed large invoices and payments for aircraft fuel and ground handling services• Scheduling and reserving travel accommodations such as transportation, catering, and hotel for overnight stay• Marketing and promoting on-site events for tenants and transients