Technical Support Engineer at Monarch Technology, where I apply my skills and knowledge in cybersecurity, process improvement, and business analysis to support the IT infrastructure and systems of a leading software company. I obtained my Cybersecurity Certificate from UNC Charlotte School of Professional Studies in 2023, after completing my Associate of Arts in Business Administration and Management from Caldwell Community College and Technical Institute in 2019. I am always eager to learn new technologies and tools, and to collaborate with diverse and talented teams.As the COO of Now It's A Party, I have been leading the operations and growth of a thriving event planning business for over seven years, managing multiple projects, clients, and partnerships. I have a passion for creating memorable experiences and delivering excellent customer service, as well as a knack for finding innovative solutions and opportunities.