Security Operations Specialist
CurrentAssist SIS Retail in staffing guards in North AmericaLog all Special Operations mission information into the proprietary SIS databaseSupport all SIS divisions by triaging calls, anticipating operational issues, fielding customer complaints, running reports, training on Salesforce, and manipulating relevant SoftwaresSupport company employees in all concerns that pertain to safety and securityConduct ongoing review of multiple systems and sources to detect technical issuesMaintain and update according to information security best practices documentation on system-related passwords, IP/Mac addresses, physical security hardware placements, system update history, ETC for all security system peripheralsResearch and test new security technologies, systems, equipment, components, and productsManage SIS employee access controlMonitor SIS office CCTV camera and escalate intrusions or abnormal activity as neededRespond, within reason, in a timely fashion to any (responsible) system failuresInvestigate GPS-related and access control alarms and escalate appropriatelyCheck out/in and maintain SIS assetsAssist in SIS-led robotics integration and controlPresent complex risk scenarios to corporate managers upon request