Jimmy Cruz Email & Phone Number

Wellington, FL, US

Wellington, Florida, United States

• Managing the deployment and implementation of Deltek Vision, Vantagepoint and Costpoint applications, ensuring timely completion of deliverables through effective collaboration with engineers and developers.
• Developed and maintained PowerShell automation scripts, significantly increasing task efficiency and reducing incident resolution times.
• Created detailed technical documents in Confluence to streamline troubleshooting, installations, and upgrades, improving operational consistency.
• Facilitated successful data migrations from on-premise to cloud hosting for clients, ensuring smooth transitions and minimal disruption.
• Conducted training sessions for clients on software and system management, enhancing client autonomy and satisfaction.

Wellington, FL

• Provided technical support and troubleshooting for Deltek Costpoint, Vision, and Vantagepoint software, ensuring seamless functionality for end-users across hosted environments.
• Administered and maintained Windows Server infrastructure, including installation, configuration, and patching to ensure stability and performance.
• Collaborated with clients to diagnose and resolve software and server issues, improving response time and client satisfaction through efficient problem-solving.
• Monitored and managed server health and system performance, proactively identifying potential issues to prevent service disruptions.
• Documented technical procedures and best practices, contributing to knowledge-sharing and process optimization within the support team.
• Assisted with software updates, configuration changes, and testing for Deltek products, ensuring compatibility and performance in a hosted environment.

West Palm Beach, FL 33411

• Managed inventory and warehouse operations for industrial medical equipment and parts, optimizing storage and retrieval processes.
• Collaborated with engineers and project management to successfully implement movable shelving in the warehouse, resulting in improved space utilization and a significant increase in operational efficiency.
• Oversaw the management of outgoing and incoming inventory, ensuring accurate and timely processing.
• Updated inventory database daily, maintaining accurate quantities for over 5000 products and improving sales order efficiency by 80%.
• Completed a major 4-year project in 2.5 years by leveraging IT project management skills, leading to a full-time position to oversee inventory and warehouse operations.

Boca Raton, Jupiter, FL

• Provided technical support to medical IT technicians, troubleshooting equipment issues to ensure seamless operations.
• Configured and maintained facial recognition systems, including Picture Perfect and Secure Perfect, enhancing security protocols.
• Gained hands-on experience with Oracle front-end software, supporting order entry and software configurations for improved workflow efficiency.

Associate Of Science (A.S.), Computer Programming

Focused languages and tech: Microsoft C# Visual Studio IDE SQL Server Database Java Enterprise Applications Eclipse IDE

Computational And Applied Mathematics

Activities and Societies: Lambda Theta Phi, Latin Fraternity Inc. Alpha Theta Chapter President 2000-2001Continuing Education

Aa, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Mathematics Lab volunteerScience and Mathematics English Literature & Creative Writing