Timothy Finch Email & Phone Number

Atlanta, Ga, Us

Miami, Florida, Us

Miami, Florida, Us

Newcastle Upon Tyne, Gb

Successfully led customer success renewal sales teams that held revenue responsibility of $230MM across Sage’s mid-market and enterprise portfolio of products in the mid-market and enterprise business segments. Successfully led 3 managers and 30 sales colleagues responsible for customer retention, SAAS migrations, and upsell, & cross-sells that achieved 104.4% quota attainment during fiscal year 2019 against monthly targets of $15MM - $25MM.Implemented subscription migration strategy that netted 774 migrations and $4.8MM in revenue through our partner channel during H2 of FY 2019.Increased SAAS penetration from 67% to 76% from March to September 2019 to close out FY19.

Newcastle Upon Tyne, Gb

Provided cross-functional leadership and strategy of the sales operations team responsible for sales administration, quota and commissions, sales performance and analytics, sales planning, sales enablement, and business reporting to support 20 product lines, eight sales divisions, and +300 sales colleagues. Successful track record of collaborating with sales leaders to scale and grow their sales organizations by focusing on colleague performance, pipeline performance, campaign performance and process and sales tool optimization.Built out and developed +150 report catalogue that supported new sales bookings, renewal rates, subscription migrations, sales forecasting, marketing campaigns, sales funnels, quotas and commissions across all product lines and sales teams. Built out and implemented ELT, sales leadership, and sales colleague KPI dashboards for sales forecasting, sales colleague performance, channel partner performance, ISV performance, quota and commission performance, pipeline performance, and sales initiative performance across the sales organization.Launched “Pay for Performance” commission plans to align teams to our business strategy of growing bookings, migrating customers to subscription, and increasing renewal rates across the portfolio that resulted in a 2.1% increase in sales performance and a 1.1% reduction in commission costs.

Newcastle Upon Tyne, Gb

Developed and managed sales operations strategy across Sage 50 US portfolio that supported 75 sales professionals across five teams responsible for order entry support of $100MM in annual sales, renewal reporting, lead and opportunity tracking, pricing operations, and data hygiene.Built out and implemented KPI dashboards to analyze renewal rate risk across the Sage 50 US portfolio that led to changes in our engagement strategy and netted us a 1.3% increase in renewal rates.Implemented improvements to our renewal processes that removed 9,000 operational hours from the business and allowed us to self-fund a sales analyst role to better support the reporting and analysis needs of the Sage 50 US sales teams.

Newcastle Upon Tyne, Gb

Led Sage 50 US inbound sales team that held revenue responsibility of $35MM across the Sage 50 US SMB product portfolioDeveloped, implemented, and executed business care and quantum sales strategy resulting in 11% increase in YOY sales in fiscal year 2012.Successfully led inbound sales team to 117% attainment against our sales plan for fiscal year 2012 and earned the Top Performing Sales Manager award and President’s Club.

Held P&L responsibility for the inside sales team of 25 that included sales managers, loan originators, processors, and business development representatives to meet the business growth and profitability targets of Southeast region. Successfully built out and scaled inside sales team that achieved 103% of its sales plan in 2008 and 115% of its sales plan in 2009.Team closed over 300 loans and $52MM in loan originations in fiscal year 2009, which was 31% YOY increase over 2008.