- Managed the flagship restaurant’s most successful year on record (ten years) in total revenue, cash flow, guest sentiment, employee sentiment, and manager development.- Instrumental in re-concepting a restaurant in a 12-week period.- Within three months, took an already successful concept and improved overall cash flow (+5% YOY), guest sentiment, and employee sentiment.- Wrote operational narrative, including a mission, vision, and value statement, that shaped culture for premier restaurant group in the Bay Area. - Established training program that was implemented by 12 different restaurant concepts and 1000 employees.- Provide daily support in HR, IT, Marketing and Business Development.- Managed repair and maintenance for multiple locations, including vendor sourcing and contract negotiation.- Balanced company-wide project management with direct oversight of floor staff and manager development. Successfully developed five managers to the General Manager level.

Private membership club established in 1903 as a social gathering place for ladies. The clubhouse is made up of three guest rooms, a dining room, and private event rooms. Lectures, programs, fashion shows, and cocktail parties entertain the 400 members throughout the year.• Director of all service and hospitality related activities in the club and leader in the charge to modernize.• Responsible for beverage program including inventory, purchasing, tasting, and direction.• Overnight caretaker for club when guests are present.

Private membership club with over 1,000 members. The club has two A La Carte restaurants, multiple private event spaces, and overnight rooms. - Communicated with clients about logistical and operational issues and provide solutions.- Established systems and standards of service for burgeoning events department, improving overall guest experience.

Private membership club established in 1870 with a focus on the Arts. The clubhouse consists of fourteen overnight rooms, a club dining room, and five private dining rooms serving approximately 600 annual events. The club is capable of hosting multiple events at once for its 800 members and the dining room seats 75.- Hands-on operations manager for private club that hosted social and corporate events with a strong focus on weddings.- Coordinated the recruitment, training, and scheduling of service staff. Effective management of union staff for 600 annual events including multiple simultaneous events.- Reduced payroll cost by 3% despite an 11% increase in the number of events. - Realized record numbers in guest count (up 3%), check average (up 7%), yearly revenue (up 6%), and profit margin (up 4.1%).- Direct control of beverage program including purchasing, store management, and inventory.

National restaurant and event management company. Bridgewaters is their flagship corporate and social event space holding from 200 to 1,000 guests for a seated event. TwentyFourFifth is their intimate alternative with a capacity of 100 guests. Annual revenue for the combined spaces is ~$8M from over 250 events.· Directed the hiring and training of 85 managerial and service staff. Decreased personnel fees by 8%.· Responsible for maintenance, scheduling, payroll, purchasing, beverage management and inventory.

Provided event management, production, and coordination for New York and New Jersey based events for self start-up.