Tim Smith Email & Phone Number

Phoenix, Arizona, United States

Scottsdale, AZ

Scottsdale, AZ

Phoenix, AZ

• Tasks and Responsibilities:
• Sell new full season tickets, partial season ticket plans, group tickets and single game suites
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays, as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting tickets

• Tasks and Responsibilities:
• Manage over 100 season ticket holder and group ticket accounts by maintaining professional relationships and providing daily customer service to each account.
• Assist in the training and development of new Inside Sales reps by leading appointments, answering questions and debriefing after appointments.
• Support Supervisor of Inbound Ticket Sales by fielding phone calls and answering both customer and staff questions pertaining to ticket sales.
• Took part in rigorous business training which covered prospecting, phone calls and appointment protocol.
• Surpassed sales goal of $225,000 by generating $341,511 in new revenue for the 2013 sales campaign

• Gathered and put together all necessary paperwork to be used for Sport Management Accreditation.
• Served as a substitute teacher for Sport Management Department giving lectures and administering tests.
• Worked on projects such as developing a list of where Nichols Sport Management alumni, creating a database of contact information for alumni, and managing internship paperwork.

Master Of Business Administration (Mba), Sport Management

Bsba, Sport Management

Activities and Societies: Delta Mu Delta International Business Administration Honor Society Alpha Pi Chapter, Chi Alpha Sigma National.

Education record