Led incubation co-sell motion to drive wins and learning across employee experience products- Designed and managed program infrastructure to operate the program across internal and external users, allowing effective collaboration and providing tools to inform on progress towards KPIs and other goals. Tooling spans from frontend PowerApps, database, PowerBI visuals, and other automations.- Organizational design work on how to scale co-sell motions globally to increase impact, considering factors such as legal data sharing policies, roles & responsibilities of the team, data reporting and metrics and more.

Operated a sales enablement desk, supporting global field sellers, product marketing managers, channel partners, and others to successfully engage with customers, impacting $400M+ of pipeline and returning 10K hours of time to the field per year- Resolved internal and external issues by building cross-functional teams (leading without authority) across Sales, Marketing, Post-Sales, and Engineering- Specifically mentioned with positively impacting $5M+ of won deals in internal win celebrations - Automated the reporting and visualization of global product availability, solving a key seller pain point, evidenced by thousands of page views and high satisfaction ratings. Dashboard is in the top 1% by views in all of Microsoft- Performed regression analysis on historical sales data to inform a customer rankings engine used for account planning, to determine key markers in customer propensity to purchase, informing sellers’ annual planning process Designed and implemented a modernization of team’s infrastructure, moving from email interaction to a CRM platform, improving the end user experience, leading to an increase in customer interactions by 40% within 2 months of launch- Designed the experience and managed an engineering team in its implementation, on budget and schedule- Collaborated with other teams to include functionality for Engineering and Support use cases- Developed OKRs and built measurement tooling to report progress that lead to leadership buy-in for further investment, adding new features and capabilities, doubling the initial funding and scope- Launched the tool to the community and lead the landing communications and training, leading to 500+ unique end users, 7000+ page views, and hundreds of requests within the sales communityEnvisioned and delivered an AI/ML tool to ingest, structure, and analyze customer procurement documents to provide insights on customer requirements to product engineering, building the business case for new features

Senior Associate in the TMT (Technology, Media, and Telecommunications) practiceSampling of Projects:Managed and operated a global "Deals Desk", a sales enablement team for a large technology company, providing support to the marketing and sales functions. The team impacted >$100M in sales opportunities, helping to close deals and eliminate blockers. The team provided support in a number of areas, including:- Championing and leading RFP responses- Creation of targeted and customized marketing content for demand generation- Navigating the complex corporate environment to respond to customer concerns, whether legal, compliance, engineering, or other topics- Performing data analysis on sales and pipeline data sources- Managing aspects of the CRM system for opportunity management and tracking- Coaching sellers on strategic and large deals- Building dashboards and visualizations of effortsCalculated the Total Addressable Market (TAM) for premium computing devices for enterprise customers, to determine market potential and current penetration.Performed a competitive analysis study of the marketplace to provide sellers with a view on the competitive landscape and provide actionable talking points to customer concernsProvided insights from customer interviews on enterprise IT hardware procurement methodologies to inform the sales and marketing functions of how to best position products and win dealsDeveloped a perspective on seller on-boarding for a cloud-based solution, comparing client's current processes to industry best practices and provided recommendations for improvementProject management support for a client's diversity and inclusion campaign at a major annual company event, including coordinating a creative team to film and coach C-level execs and other employees to tell deeply personal and impactful stories and present the content effectively on a main stage, an expo booth, and online

Perform business analysis and write a feasibility report on a state-of-the-art millimeter-wave (mmW) 3D imaging technology for markets ranging from quality control to security to robotics to construction.Working with inventors, technology managers, and experts to research such topics as: - Customer Discovery - Technology Assessment: Unique benefits, limitations, timeline for development - Intellectual Property Status: Does the IP strategy offer robust market protection? - Value Proposition - Market Analysis: Markets to focus on, market drivers, customer requirements - Distribution channel Analysis - Competitive Landscape - Business Model - Product Assessment: Points of parity and differentiation, price/performance - Regulations - Barriers to Entry: Switching costs, retaliation, IP issues - Cost Projections: Production unit costs, customer acquisition costs, distribution/delivery costs - Revenue Model: Market share estimation, customer churn rate - Pro-forma financial statements: Investment capital required, cash flow and income statement

Assisted a multi-national technology company communicate an internal sales reorganization to a global workforce - Crafted client-ready collateral for team members for use throughout the engagement, such as email templates, Excel documents, and PowerPoint slides - Packaged relevant data on a SharePoint site for affected groups to ease adoption in the field

Northwest SEED (Sustainable Energy for Economic Development) is a Non-profit organization with a mission to create communities powered by locally controlled clean energyThe team: - Identified target audiences for scaling the organization and developed targeting strategies to prioritize NW SEED's resources - Created a decision matrix to aid in NW SEED's desires for growth and greater impact in the communityThe team presented findings to the organization’s senior leadership team.

The Government Industry team has created a three year 'go-to -market' plan and needs support to help establish the strategic planning, communications, and business reviews for the plan.The team facilitated discussions with the Microsoft group to consider a timeline for efforts as well as key measurements to define success of the plan and progress towards the Government Industry's larger goals.Deliverables for this project included a planning calendar with milestone checks for the fiscal year and a draft performance management dashboard.

Front line manager interfacing between the client, design engineers, various oversight groups, and field labor to build successful projects on time and on budget. My goal was to be a solution-provider for the client and other members of the project team by listening to concerns and finding win-win strategies in stressful and complex situations.A summary of general responsibilities: - Developed strategy on assigned field operations to ensure larger project goals are reached - Managed labor, material, and/or subcontractor costs for assigned activities. Responsible for forecasting future costs for the activities monthly, always looking for potential savings - Negotiated and drafted subcontracts ranging from $800 to $1Mil+. Managed the fulfillment of contractual obligations - Facilitated coordination meetings with the client, subcontractors, suppliers and oversight personnel to communicate and build buy-in for construction methods and schedules - Created and delivered presentations to project stakeholders to communicate upcoming activities and future strategy - Created and guided project documentation through multiple stages such as RFI's, change orders, repair procedures, etc.

ABW Technologies is a complex metal fabricator in the Pacific Northwest, specializing in large-scale aerospace, defense, energy & nuclear projects. - Interacted closely with Project Managers on Nuclear Quality Assurance I projects working under strict customer and government oversight. Projects were mainly dealing with the transportation and disposal of nuclear waste. - Worked with Project Manager to develop vision in which to complete fabrication. Developed the details of the order to fabricate the parts and sent material and service orders to suppliers and machine shops. Used this framework to create the detailed documentation to inform the customer and our shop personnel of each step of the fabrication and welding process. - Wrote procedures for controlling specific activities on projects. Worked with subcontractors and our clients. Developed final acceptance testing procedures for two major projects, including load testing, radiation shielding confirmation, electrical system inspections, and functionality testing - Assisted on multiple jobs and with multiple project managers whenever needed, completing tasks to facilitate project delivery including drafting RFIs, editing schedules, touring customer representatives, and sending status updates - Reviewed shop drawings before submittal to customers, checked for transcription errors, fabrication issues, errors in customer drawings, etc. - Continually developed my knowledge of manufacturing practices, welding, materials, and project management

More than 12,000 square feet of renovations to the University of Maryland Medical System's Shock Trauma facilities took place in three phases and included addition of 1,000 square feet and build out of 17 exam rooms, three radiology suites, lab support spaces, offices, emergency rooms and coordination with the owner to install pre-purchased equipment. - Managed the punch list for project completion - Conducted tours of site with owners and the architect to list issues - Divided work on punch list to appropriate subcontractors and noted progress to client - Spent majority of my time on the jobsite, interacting with multiple trades and learning the basics of the construction field and general contracting

SR309, Fort Washington, PA - Gained experience with contract documents and worksite safety - Headed inspection and documentation of the construction of a barrier wall change order - Conducted inspection work and observed many areas of roadway and bridge construction on a major highway