Gianni Thomas Email & Phone Number

East Providence, Ri, Us

Rhode Island, United States

Managing & handling LIHEAP applications, SNAP applications, Financial advisor, financial coach, codect family development intakes, referring clients, handling intake assessments, application processing, managing files and assisting with archiving.

Providence, Ri

Participated in team projects, demonstrating an ability to work collaboratively and effectively.Managed time efficiently to complete all tasks within deadlines. Paid attention to detail while completing assignments. Sorted documents and maintained an organized filing process. Verified data in the iCarol database. Maintained exceptional attention to detail while reviewing large volumes of complex information for accuracy and consistency.

North Attleboro, Massachusetts, United States

Processed customer requests for statements, ordered additional checks, and updated customer personal information in the database, Analyzed customers' financial information to deliver personalized account guidance, Facilitated customer transactions, including deposits, withdrawals, and transfers, Assisted customers with completing required forms for opening and closing bank accounts, and placed outbound client satisfaction calls to follow up with clients. Placed outbound client satisfaction calls for follow-ups.

East Providence, Rhode Island, United States

Entered data in Excel and Google sheets. Completed projects by the expected deadlines. Overlooked inventory and reported any missing products. Closed tickets following completed assistance to clients.Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals. Entered data in Excel and Google Sheets. Overlooked inventory, and reported any missing inventory. Closing tickets following completed deadlines.

East Providence, Rhode Island, United States

Tested Rhode Island residents that were asymptomatic or symptomatic to find out if they were positive for COVID-19, Logged confidential patient information into the database to be reviewed by the Department of Health, Scheduled patient appointments for various facilities, and checked them in when they arrived, Entered and analyzed test results, De-escalated upset patients through active listening, empathizing, explaining the policy, and providing appropriate solutions.

Providence County, Rhode Island, United States

Canvassed throughout parts of Rhode Island passing out flyers about useful information on mask-wearing and social distancing, Provided resources, answered questions regarding COVID-19 safety protocol, and worked as a team to ensure time efficiency.

Seekonk, Massachusetts, United States

Sales associate, restocking inventory, stocking shipment orders, shipment orders, cashiering, cash handling, and cleaning the sales floor.

Seekonk, Massachusetts, United States

Greeting and seating guests, cleaning off the tables when guests leave, assisting waiters with orders, and taking to-go orders.

East Providence, Rhode Island, United States

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.Connected with team members to achieve sales targets and maintain a clean, well-stocked store environment. Resolved customer complaints professionally, leading to improved customer relations and loyalty. Preventing loss by vigilantly monitoring potential theft or fraud situations in-store.Handled cash with high accuracy and took care to check bills for fraud. Performed cash, card and check transactions to complete customer purchases. Mentored new employees on cashier duties and best practices, improving overall staff performance. Restocked and organized merchandise in front lanes. Helped customers complete purchases, locate items, and join reward programs. Assisted customers with returns, refunds and resolving transaction issues. Collaborated closely with the shift manager to solve problems and handle customer concerns.

Bachelor Of Applied Science - Basc, Criminology, Senior

Criminal Justice Major

Diploma Of Education, General Studies