Timothy Gilman Email & Phone Number

Mountain View, CA, US

• Leading a portfolio of cross-functional initiatives to empower cutting-edge AI solutions. Program portfolio success includes:
• Built and scaled a high-performing TPM team to drive applied AI innovation.
• Delivered AI infra and tooling to empower researchers and developers with velocity.
• Drove data quality & data generation operations for AI model differentiation.
• Launched Google DeepMind's Gemini & Bard models to production at scale.
• Partnered with Google DeepMind to create standard tooling for data lineage, model storage and governance, safety checks, and model checkpoint readiness.

San Francisco, California, US

• Technical Program Management organization leader, delivering diverse enterprise programs and initiatives in enterprise Service SaaS, machine learning / AI capabilities, IoT, Search & Search Relevance, and Infrastructure.
• Responsible for COO & Product Operations responsibilities for a multi-billion $ service product business.
• Lead a team of 15 program managers spanning across five product areas and supporting 900+ people.
• Directly owned the operating model for product roadmaps & delivery, design integration, dependency management, and release planning.
• Drove Budget planning and decision making with executive leadership.
• Managed customer escalations and internal requests to support key deal milestones.

San Francisco, California, US

• Managed a multi-year portfolio of cloud centric omni-channel, mobile device, and next generation retail technology projects.
• Lead a $90M multi-year program budget building a new cloud-based point of sale for all Gap brands, on mobile and tablet hardware.
• Responsible for leading and driving execution across 9 globally distributed development teams as well as external stakeholders.
• Managed and coached a team of project managers across a diverse portfolio.
• Developed roadmaps and designs for product capabilities in alignment with business teams.
• Championed investment in technical platforms and pipelines to accelerate development team scalability, efficiency, and throughput.

Zurich, CH

• Senior manager for infrastructure and global software development projects.
• Program lead for the Online Banking security and eFraud program
• Successfully delivered custom CRM solutions to Russia, Dubai, United Kingdom, and Singapore to streamline client on-boarding and regulatory compliance.
• Migrated infrastructure and frameworks for the firm’s online retail banking application ecosystem, reducing maintenance costs by 22%.
• Responsible for project budgets up to $10 million US dollars containing multiple geographically diverse project streams.
• Acquired and managed resources, including contract management with on- and offshore locations and suppliers.

During my MBA I freelanced as a technical trainer to educate technical teams in the United Nations, World Health Organization, and local businesses on SQL, JavaScript, CSS, HTML, and web development software such as Macromedia Dreamweaver.

San Jose, California, US

• Technologies used: Java, JSP, C++, JavaScript, IBM Websphere, Microsoft.NET, ASP, SQL, Visual Basic, VBScript, HTML, CSS, Opentext LiveLink APISenior Web Technologist
• Engineering manager for a globally distributed team and subject matter expert for technology innovation.
• Managed product development of an employee performance tool to capture performance metrics and calculate salary increases and bonus rewards.
• Interfaced with departments to collect requirements, analyze current business processes, and propose more efficient systemization.
• Maintained IT compliance and best practices for development teams.
• Created training materials, support documentation, and end-user guides.Web Developer

• Provided 3rd-level support for escalated customer and operational issues.
• Created more efficient processes for rebuilding computers, allowing the department to support 20% more incoming requests.
• Trained and mentored new employees, created processes, authored knowledge articles.

Mba, Business Administration

Bs, Computer Engineering