Web and brand operations role to oversee day-to-day web and brand operations as well as responsibility in collaborating or defining strategies for marketing roadmap that align to company business goals and OKR's. Accountable in delivering and providing high levels of quality, service and on-time delivery to stakeholders. Creative and technical input and guidance on designs. Successful and impactful collaborations with C-level, marketing, product, sales, talent, G&A organizations with an agile methodology approach. * Effective role in the marketing leadership team. * Created and managed project timelines in Asana for content, creative design and external vendors. * Created and managed website Trello boards for web agency team. * Provided training and documentation of requirements and ticketing processes and CMS. * Created, managed and facilitated all event operations for Sisu sponsored and attended events. * Hosted event retrospectives with sales and marketing teams. * Improved design and marketing velocity 3x. * Improved web development velocity 4x. * On-time web and webinar project launches. * On-time web content releases: content marketing, product marketing, talent and G&A teams. * Contributed to growing web traffic: Organic 3x MoM. * Managed all web project budgets. * Managed intake processes with stakeholders. Keeps communications and transparency channels open. * Oversee and continue to improve on processes, tools to up-level team efforts across the organization. * Reporting of web analytics - works with SEO agency on weekly basis for technical improvements.

Consultant role to audit, organize and manage a full re-brand of Sisu’s marketing website. On-time launch in Sept. 2021. Provided additional support for Sisu’s field marketing events, social marketing and G&A branding of office facilities. * Facilitated all creative meetings and work sessions: C-level, marketing, design and development teams. * Created scope of work and project plan for design, marketing, web agencies and external vendors. * Created Asana board for internal Sisu teams and hosted weekly stand-ups. * Created Trello board for the web agency and hosted weekly stand-ups. * Provided QA and bug verifications of website deliverables (responsive). * Worked with event organizers to secure and deliver on Sisu brand. * POC for run of show, held event debrief/retrospective with sales and marketing teams.

Consultant for a 6 month project in a newly formed Marketing Team responsible for implementing marketing tools. Audited and reviewed current processes in the marketing team. Identified problems with the performance of a project, developed and implemented improvement measures, and measured project performance improvements. Recommended project management plans for the successful execution of projects in a Fin Tech sector. Managed project risks, contingency and mitigation plans. Maintained high team performance and productivity introducing agile methodologies and best practices. Implemented JIRA for the marketing team and provided training on best practices and workflow.

Consultant to define and manage two complex website projects, content migration and CMS integrations. Responsible for defining technical and content scope of work and requirements for web projects. Tasked with re-defining a streamlined process within the marketing organization. Assessed all project or technical requirements and escalates to find alternative solutions when business, content quality issues arose. Key Highlights:* Audited current processes and provided recommendations to increase productivity.* Audited existing vendor web development and provided recommendations for improvement and quality.* Improved creative workflow processes and management: Introduced creative brief, creative review process, SEO best practices, web best practices, AB testing best practices.* Streamlined communications and cross-team collaborations.* Improved velocity and productivity 3x.* Improved digital production and release processes and deployment best practices.* Introduced scrum framework: Stories and Acceptance Criteria, Stand ups, Retros, Backlog grooming, Planning.

As the Brand Operational Manager, the role supported the company's strategic direction and culture while ensuring compliance with brand standards. Responsible for defining and fine-tuning the creative production process. I managed and monitored the timeliness of delivering approved assets, team capacity/velocity and communications. This role developed and maintained relationships throughout the company and externally, seeking out opportunities for collaboration and growth. Key Highlights:* Lead POC who managed stakeholder requests, prioritized and triaged initiatives, and help drive programs forward and with on-time delivery.* Streamlined operational efficiency in the creative workflow process by using tools, agile methodology practices, measurement to re-structure the way creative work was produced at Survey Monkey. Committed to on-time delivery.* Increased velocity 4x with creative teams.* Introduced best practices with creative briefs, documentation, creative reviews and approval processes.* Improved communications, alignment and transparency across a team of content strategists, designers (internal and external) and product marketing managers to execute compelling marketing campaigns, sales materials, and online content to drive leads, revenue, and customer engagement. * Increased positive cross collaborations with product marketing managers, engineering, research, finance, legal, L10N, QA, IT, HR, PR, events and international teams. * Re-designed JIRA workflows and projects to capture better performance metrics and ease of use for teams.

Senior Project Manager Lead responsible for management and delivery of product releases to ensure on time and high quality delivery of Striiv's consumer-facing line of products. Proactively worked with VP of Engineering, Product Managers, Design, Development and QA to understand project requirements and estimate effort to deliver. Introduced process improvements to increase productivity and velocity.

Guided web projects from conception to completion, overseeing all aspects including requirements gathering, scope definition, resource planning, project timeline, budget management, risk management/contingency, development and change control. Planned weekly content sprints, assured projects and milestones were met on time, within scope and budget. Created project weekly reports for stakeholders, VP of Brand and CMO. Managed a team of two CMS content associates.Key Accomplishments:* Main POC responsible for the integration and launch of Drupal 7 for CMS project. * Re-branded US and Global website support (six locales) in four months.* Successful global content migration at launch.* Managed creative and web roadmap with VP.* Introduced Agile methodologies and best practices to marketing team for improved communications and velocity.* Improved productivity 3x. * Improved cross-team collaborations and communications at Box: Engineering, L10N, Creative Studio, Legal, Dev Ops, Security, 3rd party vendors.

Responsible for leading and monitoring all project schedules with the engineering team and Web Producer. Ensured each web project met requirements, acceptance criteria and objectives as defined by the Producer. Met with the Client's Creative Director and design team members for weekly progress on project development.

Worked closely with Web Producer and internal/external creative teams to ensure strict adherence to client requirements. Liaison for the offshore team. Monitored progress and development status of offshore team. Participated in all creative reviews with client’s Creative Director. Created daily status reports to ensure milestones were met. Defined test plans and executed test cases. Test coverage included desktop, tablet and mobile (responsive): Android and iOS.

Key Highlights:* Created and monitored all project scope, tracking and execution with business objectives in mind and on-time delivery.* Defined and created test suites for new features, P1/P2 smoke list and regression test suite.* Successful localization release supporting nineteen languages and localized Virtual Active media for on-time beta release to client.* Contributed to process improvements and increased QA testing cycles and velocity.* Managed QA Blackbox Team and QA Contractor.

Key Highlights:* Responsible for defining, writing and executing comprehensive test cases and plans. Estimated testing effort(s), analyzed test process, developed testing strategies and prioritized projects. * Managed the release queue and assigned defects/deltas to testers for verification/closure. * Worked with Management to identify process, technology challenges and deficiencies that need to be addressed and drove changes to successful adoption. * Managed QA blackbox team.

Key Highlights:* Main responsibilities involved driving and securing release roadmap of multiple Ask.com Front End applications. * Successful in launch of Ask.com L10N sites: Dutch, French, German, Italian and Spanish languages. * Created test plans and suites on large scale projects. * Maintained status report for the Director of QA for all front end related projects and weekly releases. * Trained and managed testing efforts with offshore QA contractors.

Key Highlights:* Responsible for developing testing strategies/plans and test cases as well as execution of the tools code and education vertical. * Owned and drove the engineering schedule for education sector.

Key Highlights:* Managed the successful release cycle for Extensity’s International Application Suite. French, German, Italian and Spanish languages.* Key responsibilities were to identify and define project scope, goals, milestones and deliverables (including budget, resource and hardware review). * Managed key players and teams in maintaining project schedule, ensuring on-time delivery.

Key Highlights:* Responsible for installation, configuration and functional testing on Windows and Macs in testing lab. * Developed test plans and maintained test cases and regression suite. * Maintained hardware and software inventory in QA lab and L10N lab.