- Management of a mixed program team composed of 5 Product Owners, 1 Project Manager and 1 Quality Assurance specialist as experts on all matters related to parcel knowledge area- Responsible for all parcel domain projects : inbound and outbound data flows (WS, EDI) & business rules for parcel and transactions processing, phased deployment projects of new parcel data architecture, detection and resolution processes regarding parcel lifecycle anomalies, parcel routing module for PUDO… Show more - Management of a mixed program team composed of 5 Product Owners, 1 Project Manager and 1 Quality Assurance specialist as experts on all matters related to parcel knowledge area- Responsible for all parcel domain projects : inbound and outbound data flows (WS, EDI) & business rules for parcel and transactions processing, phased deployment projects of new parcel data architecture, detection and resolution processes regarding parcel lifecycle anomalies, parcel routing module for PUDO networks, parcel tracker web tool, parcel notification module, parcel invoicing module, collection requests module and various parcel related subjects (process/product evolutions, compliance, new businesses)- Corporate parcel community management, ticketing system administration for requests/tasks or projects follow-up, involvement in company strategic roadmap definition and execution- Involvement in company agile transformation towards Scrum and SAFe framework Show less

- In charge of functional requirements and business analysis about a new parcel management core system as Product Owner (data integration, parcel processing engine, MongoDB storage, RabbitMQ message broker towards business modules, UI) resulting in a solution managing over 15 million events a day- Management of software improvement projects for existing parcel locker system (Keba), release on the field of a new locker model (Zhilai) powered by an Android app, feasability study about a low… Show more - In charge of functional requirements and business analysis about a new parcel management core system as Product Owner (data integration, parcel processing engine, MongoDB storage, RabbitMQ message broker towards business modules, UI) resulting in a solution managing over 15 million events a day- Management of software improvement projects for existing parcel locker system (Keba), release on the field of a new locker model (Zhilai) powered by an Android app, feasability study about a low cost bluetooth low energy parcel locker concept, integration of a new lockers provider (Kern) and various services and operations improvements- Role of Product Expert on all matters related to parcel delivery and e-logistics field : last mile, on demand delivery, easy parcel drop-off, user driven interactions, customer mobile apps, etc. Show less

- Management of B2B implementation projects, from brief to solution delivery and go-live (check&reserve, express click&collect, in-store payment, unified stock) : 70 new customers successfully onboarded over the last 2 years (including international deployments in Spain, Italy, UK, Germany, Austria, Switzerland, Poland, Russia, USA, Canada)- Role of Product Expert in pre-sales, solution implementation and customer follow-up phases- Management of operations & process improvement projects… Show more - Management of B2B implementation projects, from brief to solution delivery and go-live (check&reserve, express click&collect, in-store payment, unified stock) : 70 new customers successfully onboarded over the last 2 years (including international deployments in Spain, Italy, UK, Germany, Austria, Switzerland, Poland, Russia, USA, Canada)- Role of Product Expert in pre-sales, solution implementation and customer follow-up phases- Management of operations & process improvement projects (administration and billing system redesign, POS digitalization : mobile device in-store project - around 250 shops, mainly Monoprix)- Expertise in E-Commerce (ROPO, Web2Store, Store2Web, omnichannel systems) and IT (Web, Mobile Applications, RESTful APIs, Web Services, ERP, MDM, PIM, etc.)- Corporate Roadmap & Program management, improvement of agile project management methodology as PMO with a focus on delivery and business value Show less

- Management of Jettours new e-commerce website release project (needs analysis, project coordination with 3rd parties and freelancers, UX and SEO optimization, testing, TYPO3 platform)- Analysis of overall enterprise data flow processing and creation of new B2B and SEO interfaces

- Management of international key customers B2B integration projects (Amazon, Cdiscount, Free, Oscaro, Sarenza, Spartoo, SFR, Sony, Toys’R’Us, Vente-privée, Zalando, etc.) : full IT project life cycle management (scope definition, project planning, IT setup and software package customization delivery, test plan, go live)- IT consultant on supply chain and business partners interfacing projects (Arvato, Carrefour, DHL, Geodis, Magento, Metapack, Morin Logistic, Netrada, Presstalis… Show more - Management of international key customers B2B integration projects (Amazon, Cdiscount, Free, Oscaro, Sarenza, Spartoo, SFR, Sony, Toys’R’Us, Vente-privée, Zalando, etc.) : full IT project life cycle management (scope definition, project planning, IT setup and software package customization delivery, test plan, go live)- IT consultant on supply chain and business partners interfacing projects (Arvato, Carrefour, DHL, Geodis, Magento, Metapack, Morin Logistic, Netrada, Presstalis, PrestaShop, TDI, XLogics)- Management of Click&Collect roll-out projects in France (Galeries Lafayette, Lacoste, Monoprix)- Applications management, involvement in corporate IT products suite optimization (needs analysis with key users and directors, functional improvement, acceptance tests)- IT process lead during the creation of a 60 people business unit (training, IT/business process reengineering, call center and notification platform deployment, APEX websheets specification and implementation, CRM and Interactive Voice Response systems integration)- Business Intelligence technical lead for France, management of billing and operations reporting automation projects (Oracle, SQL, Business Objects)- Responsible for local IT architecture monitoring/operating management (A2A, B2B, Oracle, alerts)- JIRA ticketing system administration for France (issues qualification, tasks dispatching, team coordination, priority management, escalation to dev team, resolution status communication) Show less

- Responsible for watch and research activities, involvement in the benchmarking project relative to the innovative ICT acquisition/procurement practices and IT integration processes in the public sector (frameworks and key concepts definition, case studies, gap analysis, IT projects key success factors elicitation, industry standards and best practices presentation)

- Design (full documentation) and implementation of an internationalization (i18n) module for a customized web content management system (WCMS) built on a Zope application server

- User assistance, Help desk support, OS/software migration projects

- Management of a 2 months-long subscriptions campaign (press products) at a regional level, training and coaching a team of 15 sellers on the field : objectives reached at 200%

- Involvement in Business Continuity Plan (BCP) definition and evaluation