Tanika Griffin Email & Phone Number

United States

Mcdonough, Ga

Promoted multiple times with increasing leadership responsibility for the nation’s second-largest retail pharmacy chain. Held management roles at five different store locations over a 16-year tenure with Walgreens. Supervised teams of up to 45 staff and stores that averaged up to $20M in annual revenue. Leads the interviewing, training, and ongoing development for all store team members. Holds total store budget and P&L responsibility. ➣ Serves as an integral member of the district’s “recruitment team” that assists all district stores with talent acquisition and retention, including the planning and coordinating off-site job fairs. ➣ Collaborates weekly with the Assistant Store Manager to develop, delegate, and implement achievable sales and performance goals for each department and Associate. ➣ Hand-picked to participate in monthly town hall meetings with executive leadership to discuss recent successes, ongoing challenges, and share best practices.➣ Chosen to serve as a Community Leader for two years, assisting the District Manager with day-to-day operations of six stores throughout the local area. ➣ Led the Pharmacy Department in improving customer wait times by 6% over the previous year.➣ Coordinates community events to raise money for local charities and help market and promote the store.➣ Leverages motivational techniques to promote and encourage a positive work environment, drive sales, and ultimately achieve revenue targets.➣ Directs and oversees the productivity of Associates towards established goals, taking appropriate action to address performance concerns discreetly and professionally. ➣ Controls costs, including payroll and other controllable expenses. Manages payroll hours by confirming the weekly staff schedule supports the forecasted payroll plan.➣ Anticipates and proactively addresses operational issues that could impact service levels.