Helping Yaana with their reach to Telecommunications and ISP companies.Helping educate on DCMA and Lawful Intercept (CALEA) requirements for companies providing broadband.

• Working as a Fractional CIO/CTO for startup and small companies. • Helping to create the right knowledge base for a successful business.• Helping businesses and other agencies to better understand IT and Network Operations.

As a GLG Network Member, I bring my more than 20 years of experience in IT related fields to help clients solve some of their biggest challenges around using the right technology.GLG is the world’s insight network. It connects decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Its network of experts is the world’s largest and most varied source of first-hand expertise.

• Responsible for leading a team of network engineers in identifying various network events, leveraging best practices to generate an appropriate and timely resolution• Functioned as the face of Network Engineering within various management meetings, providing guidance, answering questions, as well as assisted in decision-making concerning future directions to support organizational growth• Performed deep dives with the purpose of vetting new software packages, strategically making the decision of which would bring the most benefit to the organization• Created and implemented new company processes concerning network changes, resulting in a reduction in the risk of failed change• Oversaw the management of implementing the new Cisco Network Core, connecting the network together for streamlined operations, lower costs, better security, and more effortless scalability• Initiated the implementation of new gear, allowing the organization to move forward with a more robust network while generating $100K in cost savings• Managed the onboarding of employees following a company acquisition, merging the 2 groups into 1 culture focused on driving organizational success• Led the implementation of a change management process, establishing a foundation to keep track of the quickly growing company• Collaborated with the Help Desk and engineers, creating the ability to identify issues through analysis and provide directions to generate a resolution

• Provided cell tower functionality reviews to ensure proper configuration and use, ensuring adequate network performance for customers• Responsible for providing routine maintenance on cell tower equipment, following all organizational safety policies and procedures• Collaboratively worked with a team throughout the Oklahoma City metro, installing and turning up the 5G equipment

• Responsible for the implementation phase of a $64M project in Bangladesh, overcoming cultural and language differences to deliver a successful product• Directed a team in equipment installation, strategically overcoming multiple roadblocks while working in remote country networks• Analyzed and reviewed network survey documents, assisting in developing a solution for implementing network monitoring within foreign networks• Leveraged expertise to train, guide, and mentor customers, ensuring an understanding of the best network security practices

• Delivered engineering for WISP Solution in Poteau, Oklahoma, utilizing Cambium Networks gear to provide a radio frequency link to customer and business locations, generating enhanced service to an underserved area, as well as adding 200 new customers to the organization in the first year• Created a script and built a database to track court orders and work within Cisco equipment, allowing the ability to eliminate a vendor holding the company captive and generate a $150K savings in upgrade costs• Performed as SME for CALEA cultivating relationships with law enforcement agencies and customers, servings as a trusted 3rd party

• Recognized for top-performance and tasked with supervisory duties, leading a team of network specialists, and leveraging expertise to train and mentor all aspects of the job expectations• Implemented the use of best practices within the team operations, supporting the streamlining of password management as well as better documentation• Managed the Exchange 2007 E-Mail system with 1900 mailboxes, producing minor configuration changes to provide better up-time

• Directly responsible for the designing, installing, and maintaining of innovative technology infrastructure, resulting in increasing the network uptime from 65% to 99%• Successfully wrote various scripts for AIX and Linux in-house to eliminate the use of vendors, generating a $10K in cost savings• Developed access control lists and maintained corporate firewall equipment, securing compliance with HIPPA requirements and keeping personal health information safe

• Utilized Linux to build, deploy, and maintain web servers, allowing the decommissioning of old web servers, and generating 1000s of dollars in maintenance cost• Delivered support for Microsoft SBS 2003 Hosted Exchange Services, resulting in saving the agency $2.5K in monthly licensing fees• Hired as the EMail Administrator and recognized for top-performance, being recruited by the CIO at Healthcare Partner Investments to lead the organizational IT Infrastructure replacement project

• Led a team of production agents, ensuring understanding of organizational policies, procedures, and expectations, establishing a top-performing team providing premier customer service to client customers• Established continual evaluation of processes, identifying areas in need of improvement, and providing client service solutions