Divya T Email & Phone Number

Redmond, Wa

Rtp, Nc

Developed automation/scheduled tasks for auditing of build activities using Python, PowerShell with SQL Server as backend database.Used python to reduce human error in network operations and deployment tasks.Strong experience working in small, highly technical teams employing Agile/Scrum practices - CI,CD Strong knowledge of key infrastructure technologies such as: software automation, Networking, continuous delivery solutions

Redmond, Wa

Worked on complex services framework for large systems that handle data flow analysis, business logic for treasury and business intelligence reporting. Escalation Management – Leading incident bridge calls to coordinate multiple engineering or business partner towards fast and effective mitigation of impact.Service Reliability Engineering – Increasing service stability through tracking and investigating problems and taking action that improves service performance.Driving automation and tooling to support service improvements.Performance monitoring, troubleshooting Azure application/SQL Azure server issues.Handle user permissions and issues on SharePoint based applications.Worked on various support related reporting tools of using SSRS (SQL Server Reporting Services) for the operations use and resolving access issues for users.Performed ETL operations to support the data loads and transformations using SSIS packages to transfer logins, large volumes of data across the servers.

Hyderabad Area, India

Providing application support to Partner Qualification Test (PQT) and UAT environment users to set up the environment for placing orders and fulfilling Windows 8 keys.Monitoring the health status of SQL and web servers and resolving system issues if any by working with concerned teams.Primary support to monitoring tools like BAM, SCOM, SAM and keynote by assisting line-2 team and further escalating the issues when needed.Addressing SCOM and third-party tool (Keynote) alerts when application availability is impacted.Providing SQL Server level Production support and managing web servers supporting applications Volume Licensing Contract Manager (VLCM) and Volume Licensing Authorizing Services (VLAS).Addressing SCOM and third party tool (Keynote) alerts which are observed when site is down.Resolving SQL Job failures, application and non-application related configured on SQL Servers if any failures observed.Configuring log shipping, replication on SQL Machines and troubleshooting on issues.Resolving SQL Job failures, application and non-application related configured on SQL Servers if any failures observed.Specifically working for the Hotmail Property, maintaining the 2nd generation backend storage layer for Hotmail Services.Migration of Backup Infrastructure (6000 servers) from Symantec Backup Exec 11d. Application to Microsoft System Center Data Protection Manager. Other activities including backup Monitoring, Gap analysis of documentation, preparation of KEDB(Known Error Database).Global Backup Operations Center (GBOC) - 24/7 support Backup Operation team to handle errors, session monitoring & VERITAS NSE/CASO change work at remote locations.Maintain 100 TB of data on daily backup operations. Establish Maintenance and troubleshooting of scalar ADIC 100, 1000 and i2K through RMU. Trouble shooting B2D space on VERITAS Master Servers.