I have vast experience in administration, customer service and claims handling. I have worked over 5 years in the Short term insurance industry.I have experience in Short term insurance (domestic and commercial) claims and life (death benefit and hospital) claims. I am a Virtual Assistant and I work with businesses across various industries offering them admin, customer service and PA services as contractor. My services include: scheduling and booking appointments, invoicing, scheduling workflow, dairy management, emails management, collating and filing expenses, arranging and maintaining filing system, creating templates, typing documents, minute taking, compiling reports, internet research, chasing up payments, travel arrangements and so much more. I am a professional, hard-worker with excellent customer service skills, attention to details, negotiating skills, numeracy skills, communication skills (both written and verbal), computer skills (such as Canva, ClickUp, Hubspot, Zoom, Photoroom, Slack, Zoom, Teams, Google Workspace, Microsoft Office, Nimbis, Flexi Broker, CIMS, Simplepay, Sage payroll, Quickbooks, Zoho, Smeasy, Sharepoint, Workpool, Toggl, Wix, Business Suite, Skype, Monkey survey, Calendly, LastPass, Dropbox, Onedrive and Google drive and other), interpersonal skills and outstanding organisational skills.Educational summary: I hold a National Diploma in Accounting, Level 4 and 5 higher certificate in Short- term insurance and RE certificate. Email - ms.ntpdlamini@gmail.com