PROFILE» National Operations Manager at BASA Ventures PTY (Ltd)VISION To drive business growth, enhance operational efficiency, and foster lasting client relationships.EXECUTIVE SUMMARY I am a highly astute and enterprising Business and Sales Executive with 10 years of experience. I began my career in 2013 as an Area Manager with the Evolution Group. I excelled on the role and grew along industry ranks becoming Retail Store Manager and National Sales Manager at DNI Retail and National Operations Manager at BASA Ventures PTY (current role)In my current role, I am tasked with establishing processes, expanding market reach, and driving revenue growth. I have successfully managed to grow our customer base and reduce budgetary expenditure, all while fostering strong relationships with our 30+ accounts. I implemented efficient management processes, cost-effective strategies, and comprehensive sales plans that achieved group sales objectives and enhanced regional performance. Additionally, I played a pivotal role in staff development, employee retention, and the implementation of engagement programs and cultural initiatives that elevated operational quality.As the National Sales Manager at DNI Retail, I monitored market conditions, customer buying trends, and competitor actions to develop and adjust sales strategies. This resulted in a high-performing sales team that consistently exceeded targets and revenue goals. I also managed national sales programs, supervised a large sales force, and strategically assigned quotas to regional sales managers across nine provinces. As the Retail Store Manager, I excelled at managing store operations, training staff, and surpassing sales goals. My leadership led to a 110% increase in company sales, and I fostered a culture of exceptional customer service.I regard myself as a total industry management solution that excels at the interface of strategy, operations, and people management. Strong track record of contributing effectively at growing profits and driving teams in meeting set organisational goals.
Basa Ventures (Pty) Ltd
-
National Operations ManagerBasa Ventures (Pty) LtdJohannesburg, Gp, Za
-
National Operations ManagerBasa Ventures Pty (Ltd) Apr 2019 - PresentSouth Africa• Manage, support, and grow business relationships with existing accounts and develop strategies to increase sales and revenue.• Manage and execute against budget within budgetary constraints, develop and execute of annual budget forecasts, and reconcile operating budget.• Reduce budgetary expenditure by effectively negotiating contracts for more advantageous terms.• Tracked and analyzed profitability and key metrics through various technology platforms to improve overall… Show more • Manage, support, and grow business relationships with existing accounts and develop strategies to increase sales and revenue.• Manage and execute against budget within budgetary constraints, develop and execute of annual budget forecasts, and reconcile operating budget.• Reduce budgetary expenditure by effectively negotiating contracts for more advantageous terms.• Tracked and analyzed profitability and key metrics through various technology platforms to improve overall profitability and bring in new clientele.• Enhance regional performance by implementing proven management processes to increase revenue.• Develop and architect processes for cost efficiencies.• Identify profitable business leads and build pipelines of prospective customers.• Generate and develop leads, using networking and customer lead system to acquire new clients.• Develop, implement, and execute comprehensive sales plan to achieve designated group sales objectives consistent with overall company short and long-term objectives.• Develop hub and spoke models for dealer partnerships.• Built loyal account base and long-term business relationships 30 plus accounts.• Hiring and training of employees for effective sales acquisitions and retention.• Mitigate business risks by working closely with senior leadership and exco members, assessing staff performance.• Ease team transitions and new employee orientation through effective training and development.• Develop and execute employee retention strategy.Achievements:• This was a newly created position. I successfully set up processes, new engagements, established new markets, executed acquisition and pricing strategies that led to the growth of the customer base. I drove employment of new regional managers and admin team, trained and coached new employees on company systems and managed the whole operations and sales value chain. Improved the sim card distribution to 9 provinces and managed 30 + accounts. Show less
-
National Sales ManagerDni Jun 2016 - Mar 2019South Africa• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Exceeded targets by building, directing, and motivating high-performing sales team.• Drafted comprehensive sales plans and approved budget expenditures to meet project goals.• Established and adjusted selling prices by monitoring costs, competition and supply and demand.• Coached sales associates in product specifications, sales incentives and selling… Show more • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Exceeded targets by building, directing, and motivating high-performing sales team.• Drafted comprehensive sales plans and approved budget expenditures to meet project goals.• Established and adjusted selling prices by monitoring costs, competition and supply and demand.• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.• Empowered and led driven sales team to build product awareness and exceeded revenue targets.• Managed national sales programs, supervised 100 plus sales representatives, and evaluated KPIs for promotional opportunities.• Developed and assigned monthly sales quotas to over 17 regional sales managers in nine provinces.• Directed effective hiring, orientation, training, development, and retention of sales staff to maximize team performance.• Remained responsive to changing targets by preparing monthly, quarterly, and annual sales reports and forecasts.• Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.Achievements:• Managed the sales value chain (newly established account for Edcon) - + 200 stores, - +100 sales force including 12 Area Sales Managers - Product (prepaid phones, sales 3500 contract phones packages monthly, sim distribution) Established new sales processes. Show less -
Retail Store ManagerDni Jun 2014 - May 2016Pretoria North• Managed store organization, maintenance and purchasing functions.• Trained team members in successful strategies to meet operational and sales targets.• Generated spreadsheets detailing sales information.• Resolved customer service issues promptly.• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet… Show more • Managed store organization, maintenance and purchasing functions.• Trained team members in successful strategies to meet operational and sales targets.• Generated spreadsheets detailing sales information.• Resolved customer service issues promptly.• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.• Generated repeat business by developing and maintaining a strong team of 3 employees devoted to customer service.• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.• Grew company sales 110% by devising strategic promotional plans capitalizing on changing market conditions. Show less -
Area ManagerEvolution Group (Pty) Ltd Jun 2013 - Mar 2014Sandton• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Transformed underperforming teams into productive, profitable teams.• Supervised six store staff and maintaining contractual, compliance and reporting requirements for all area stores.• Directed workforce planning, customer retention and customer service management for multiple locations.• Collaborated with technical and administrative teams to develop and… Show more • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Transformed underperforming teams into productive, profitable teams.• Supervised six store staff and maintaining contractual, compliance and reporting requirements for all area stores.• Directed workforce planning, customer retention and customer service management for multiple locations.• Collaborated with technical and administrative teams to develop and implement successful corrective plans.• Brought in exceptional candidates to boost team productivity and operational efficiency.• Conducted training sessions to educate employees on best practices and procedures to increase profitability.• Resolved conflicts promptly to promote a positive environment for customers. Show less
Thabiso Molefe Education Details
-
Business Administration And Management, General -
Mabuya Secondary SchoolMatriculated
Frequently Asked Questions about Thabiso Molefe
What company does Thabiso Molefe work for?
Thabiso Molefe works for Basa Ventures (Pty) Ltd
What is Thabiso Molefe's role at the current company?
Thabiso Molefe's current role is National Operations Manager.
What schools did Thabiso Molefe attend?
Thabiso Molefe attended Henley Business School, Mancosa, Mabuya Secondary School.
Not the Thabiso Molefe you were looking for?
-
1gmail.com
2 +278480XXXXX
-
-
Thabiso Molefe
City Of Johannesburg -
Thabiso Molefe
Johannesburg Metropolitan Area
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial