Thad Beebe Email & Phone Number

Denver, CO, US

Golden, Colorado

Classic Car Insurance

• Oversaw and provided unparalleled service for SNG (satellite news gathering) and the delivery of sports and special events content.
• Facilitated the scheduling and routing of occasional use of international and domestic services over satellite capacity, fiber networks and gateway facilities for a variety of customers.
• Managed complex distribution of service across available service channels based on customer requirements in consultation with Operations and Engineering.
• Directed and assisted customers based upon their broadcast service requirements.
• Coordinated with the Access Center to ensure space availability for customers as needed. Utilized and scheduled software for input of data to manage ESS (EchoStar Satellite Services) occasional-use broadcast services.
• Managed satellite services customer support team members while mentoring and assigning projects; directly leading to an increase in departmental goals and development.

Englewood, Colorado

• Oversaw the programming, promotions, and commercial spots for Outdoor Life Network and Versus channels.
• Prepared daily schedule logs while managing the organization and upkeep of media libraries.

Lonetree, Colorado

• Generated executive reporting for all Nextel usage and gross billing revenue. Conducted daily auditing operations. Served as secondary tier for validation for message processing. Worked extensively within SQL.
• Supervised a team of 15 employees for Inbound Call Center. Directed all aspects of training, career development and implementation of departmental goals. Performed top-level customer support for escalated matters..
• Expedited front line support for Nextel customer base. Actively resolved billing and service related issues. Initiated and verified new accounts. Provided general product and service training. Exceeded departmental.