Thad Edwards, M.S. Email & Phone Number

Peachtree Corners, Georgia, Us

Nashville, Tennessee, Us

YOUNG & Associates is a full-service Building Consulting company, providing Expert Damage Assessment, Cost Estimating, and Project Management services to our clients across the country, to aid them in defining and controlling costs associated with damaged structures.Role: Building & Construction Consulting | Appraiser & Umpire | Smoke and Water Mitigation | Builders Risk | Large Loss | Dispute Resolution

Walnut Creek, Ca, Us

In this role, I led operational improvements and business-as-usual activities; overseeing large-loss projects, negotiating project costs and scope of work for new contracts, and reviewing and approving bids. I developed new corporate and strategic initiatives and managed corporate contracts to enhance bottom line. Additionally, I recruited, hired, and trained employees; conducted high-impact development and enhancements of key client relationships; and cultivated solid business and industry networks, serving as company representative at local and regional industry events.Key accomplishments include… ~ Secured considerable improvements in productivity and customer satisfaction through tactical operations enhancements.~ Leveraged strategic sales techniques to play a critical role in the closing of more than $2M of work and the significant increase of sales. ~ Designed and implemented company best practices and policies, operational protocols, and onboarded a new and transformational online platform.

During my time with the Colorado School Districts Self Insurance Pool, I conducted expert investigation and resolution for a wide range of insurance concerns including general liability, commercial property, equipment breakdown, cyber, fidelity, terrorism, and school crises, negotiating settlements in cooperation with claimant and plaintiff attorneys for bodily injury and property damage settlements. I liaised with court personnel to resolve litigated files, conduct State and Federal law research, and effect the correct application of state specific negligence laws. Additionally, I controlled budgets, enforced company policies and standards, and collaborated with executive leadership teams to strategize business plans as well as recommend policy language adjustments.Key accomplishments include… ~ Liaised with K-12 clientele to resolve numerous large-loss files.~ Saved roughly $6M in company expenses by identifying and implementing strategic operations streamlining processes. ~ Administered a property coverage Total Insured Value of $16B with a team of claims specialists. ~ Successfully managed and controlled the $13M September 2013 flood loss event.

San Francisco, Ca, Us

As a Senior Claims Representative, I delivered expert claims management, consulting with claimant and plaintiff attorneys to negotiate bodily injury and property damage settlements across a range of complex injury, fire, theft, and property damage claims. I administered and navigated claims, researching and applying the state laws and state specific negligence laws for a diverse territory spanning Colorado, Oregon, Utah, and Nevada. I also executed skilled general liability claims adjustments in line with the national renter’s liability product regulations and standards.Key accomplishments include… ~ Secured high levels of client and customer satisfaction and claims success across an active caseload of more than 200 injury claims.~ Conducted critical business plan analyses to inform project management strategies and roadmaps.~ Collaborated with a dedicated project team to develop, test, and launch new insurance products.

Stevens Point, Wi, Us

With Sentry Insurance Company, I provided top-tier customer service, assessing and processing claims and coverage inquiries. I liaised with policyholders to acquire and record key data and communicate critical information; conducted mid and high exposure claims investigations; and collaborated with external agents and vendors to obtain witness testimonies and secure litigation managers. Lastly, I evaluated contracts to determine claims coverage.Prior experience as a Claims Specialist with Allied Insurance Company, and as a Legal Assistant at Phillips & Bohyer, P.C. Details upon request.

Master Of Science (Ms), Negotiation & Conflict Resolution

Bachelor Of Arts (B.A.), Sociology