Thadd Corey Email & Phone Number

Newport Beach, California, United States

 One of the nation’s leading fully integrated commercial real estate investment and management companies. Developed/implemented an operational process and procedure foundation to support the strategic growth plan. Established a culture of cross-departmental collaboration. Created KPI Reporting to monitor/measure key business levers. Successfully implemented the Google 5-Star program, improving Google Search rankings in several markets. Implemented a financial reporting and property owner communication program. Spearheaded Sales Team Development, expanding acquisitions and third-party management agreements.  Established Client Services Team, improving communication with owners/clients. Simplified Facility Maintenance processes, resulting in faster response time and reduced open repair requests. Developed a self-directed training program shortening new hire training to 5 days. Created plans for developing Training, Human Resources, and Marketing Resource Portals. Implemented local marketing templates for Field Management that Streamlined Marketing efforts.  Established District Manager training and development program, expanding business acumen and skill sets. Initiated operational performance protocols, ensuring consistent compliance with policies and procedures. Successfully established a Call Center Team servicing all locations 7 days a week, 8:00 am EST to 8:00 pm PST. Developed a new payroll model resulting in a $200K annual cost reduction. Created a new Senior Site Manager position, giving new career growth opportunities for field management. Developed a Critical Path to guide a more streamlined transition for new management contracts/accounts.

Los Angeles, California, United States

Managing Partner, E-Commerce business operating multiple business platforms across multiple marketplaces. Directing the day to day business. Responsible for sales growth, customer service, inventory control and supply chain functions. Collaborate with partnership team to identify new product offerings to support sales strategy. Direct and work with Social Media Manager to plan, create and execute reoccurring social media and email campaigns.

Los Angeles, Ca

Hired to establish oversight of company operations, simplify operations and assess risks to position company for high growth through new branch openings. Directed daily company operations, leading team of 15 direct reports, including directors, corporate managers, regional operations, inventory control, distribution services, central ordering and corporate support team. Oversaw operational process reviews for branches, corporate departments, distribution centers, central order processing center, commercial projects team and sales operations. Worked closely with cross-functional teams to manage organizational change, collaborating with finance, sales, IT and HR leaders to drive initiatives and company objectives. Directed safety, asset protection, loss prevention and investigations. • Initiated development of central order department, establishing operational efficiencies and redefined business model, setting new industry standards for servicing high-volume transaction accounts. • Rolled out JDE and ERP across branches and distribution centers; oversaw delivery of employee training for staff at all levels.• Cut inventory shrinkage from .16% to .03% through development and execution of cycle count and inventory management programs; designed and implemented warehouse location program in branches and distribution centers, providing real time visibility to physical inventory (item and quantity) in all 74 Locations and all 4 Distribution Centers.• Implemented process improvement and work simplification initiatives, reducing management tasks by three hours per day, cutting customer wait times and improving order accuracy, saving $500,000 in the first 12 months.• Implemented RF data collection, bar-code technologies and warehouse management systems at distribution centers simplifying processes and increased visibility in receiving, picking, packing and shipping.

Torrance, Ca

Hired to prepare company for accelerated growth through store openings and acquisitions. Managed day-to-day operations, directing team of regional managers, district managers, store operations specialists, communications team and corporate store staff. Worked closely with business unit leaders in finance, supply chain, HR, marketing and IT departments to drive company sales and profit objectives. Responsible for meeting profit goals, developing training and development and leaderships full-time and part-time staff. Headed up assimilation process for newly acquired companies. Directed loss-prevention programs and investigations. • Increased average ticket revenue 10% with “legendary service” training program. Linked rewards to results with incentive program that recognized top performers in stores and at corporate departments.• Cut costly management turnover 20% with new-employee development program and succession planning strategy. Streamlined integration of company acquisitions through new assimilation procedures for new team members.• Slashed shrinkage 20% with innovative inventory management and awareness programs. • Improved bottom-line profits 8% with new store merchandising standards and product-mix programs.

Torrance, Ca

Managed day-to-day operations, directing team of district managers and regional staff. Worked closely with store management teams, department heads in finance, supply chain, HR, and marketing to drive company goals. Responsible for meeting sales and profit objectives, inventory level goals, training and development of store and district management teams, loss-prevention program and investigations. • Improved average ticket revenue by 25% by designing and implementing a companywide sales training program. • Increased annual net profits 17% and generated an additional $1M in bottom-line revenue with several process and merchandising improvement initiatives.• Drove 15% revenue increase with a new layout and store remodeling strategy, successfully rolling out program in 38 stores.