Thaddeus Benedict W. Email & Phone Number

Washington, Dc, Us

Dublin 2, Ie

Cherry Hill, New Jersey, Us

• Processed over $400K invoices each month, ensuring suppliers received timely payments to avoid fines and maintain positive customer service.• Established relationships with external suppliers verified via 50+ reference calls, upselling additional services and driving an increase of 15%.• Conducted surveys across 500 customers at 3 different phases during the 1st year period to capture metrics on customer satisfaction, analysis of which yielded insights into customer retention and engaged action.

Ottawa, On, Ca

• Find and develop new qualified sales opportunities for desigated accounts and cosultated them through partering with us. • Immediately follow up inbound leads created via lead generation and marketing teams. • Take ownership for specific individual goals and quotas.• Acquire and maintain extensive knowledge of Agility products and services. Including, NewsDirect & Newswire Services.• Collaborate with other sales team members, sharing best practices.• Record sales efforts and activities information in Salesforce.

Chicago, Illinois, Us

• Held accountability for developing consultative and strategic business relationships with a set of designated accounts within an assigned market. • Uncovered and matching account needs for Cision products and services, thereby increasing value to the client while also contributing to revenue and market share objectives by phone and email. • Owned an end-to-end inside sales cycle from prospecting to close and representing company culture and values in all client conversations. • Confidently outbounding cold-call into target companies, identifying key decision makers and influencers all while setting and executing strong product demos weekly.• Managed personal pipeline and effectively articulate progress to key sales goals to hit and exceed monthly sales quotas.

• Provide supplemental health benefits options for their employees, while saving them tax dollars every year. • Interact with clients and B2B firms operating benefits, relaying information to and from employers to employees. Utilized networking and consultative skills to help CEOs, CFOs, COOs, Business Owners, and HR managers determine which voluntary benefits programs suit their employees best. • Provided customer service for policyholder representatives, while retaining current client relationships. • Supported brand awareness as well as a professional rapport with headquarters staff. • Applied orientation, online and hands-on training, and certifications employing marketing materials. • Exhibited a desire to work with the leading provider of voluntary benefits at their work site. Demonstrated a vibrant personality and professional presence, drive, determination, desire to help others and an entrepreneurial spirit.

New York, New York, Us

Collaborate with management to create technology solutions that enhance business efficiency.Develop proposals and quotes for potential clients and communicate the features and benefits of solutions to manage prospect expectations.Conduct client execution calls and provide regular communication on status, goals, and deliverables.Coordinate and participate in client business reviews with Account Managers to ensure customer satisfaction.Gain an understanding of Managed IT services proposals, contracts, lease agreements, and service level agreements.Maintain extensive knowledge of the company's service and product offerings.Utilize the company's sales and client management software to perform sales procedures and activities.Record time accurately in the company's accounting and services management systems.Collaborate with the accounting department to ensure the accuracy of billing procedures and contracts.Exceed sales goals, objectives, and quotas.Work closely with Services Delivery Teams to ensure high-quality service delivery and exceptional customer satisfaction.Perform other duties as assigned by your direct supervisor.

Knowledgeable in-depth of company products to assist potential customers. Attain knowledge of company systems and processes to assist current customers. Encompass aspects of Administrative Assistant, Marketing Coordinator, and Communications Associate for various projects that require a hardworking and motivated individual. • Assist current customers with order confirmations and consultation scheduling.• Attract potential customers by answering product and service questions, and suggesting information about other products and services to promote sales growth.• Work with the Membership Director to resolve problems, facilitate solutions and enhance customer service offerings. • Maintain customer records and perform assigned system maintenance to various electronic order files.• Prepare, generate and distribute reports to appropriate personnel.• Maintain relationships with government agency & association personnel.• Work with Marketing Team to provide creative insight for email campaigns, online brand awareness and targeted mailing projects. • Attend and promote company products at conferences, health fairs and other events. • Assist company personnel with pending and reporting insurance requirements.• Acquire and utilize knowledge of insurance industry to aid in expanding product offerings, including obtaining an insurance license. • Assist company personnel with special projects including event scheduling, business writing, and other activities required to ensure the continued education of current clients and promoting the company’s offering to new clients.• Provide back-up support to company employees in the performance of job duties; and perform other related duties as assigned by the Membership Director.

London, Gb

Supported the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff. Conveyed a feeling of trust, service, security and satisfaction to customer and staff. Responsible for overseeing the customer service function, inventory balancing, and implement daily business operational plan based off of reservation volume and needs. Communicated with other branches/airports in the area to meet special needs. Organized and implement marketing strategies to capture new accounts. Maintain positive relationships with customers and accounts. Provided excellent customer service and proactively solve issues. Processed the Daily Report of Business and all back office duties.

Baltimore, Md, Us

Helped others by educating students by creating a club and activities to increase the likelihood of success and helped maximize student engagement. Limiting organizational interference from outside the institution in order to protect the university’s clubs. Selling tickets clubs or organization’s merchandise, memorabilia collectibles etc. As well as supervising the office when colleagues are out to meetings and campus events.

Bachelor'S Degree, Major : Sociology Minor: Marketing

Italian Proficiency Intermediate Advanced - In Rome, Italy/ A Roma In Italia

High School