Thaddeus Evans Email & Phone Number

Austell, Ga

Responsible for the daily operation of the branch location, including managing location staff, reviewing profit and loss, staffing, employee development and training, equipment utilization, equipment maintenance, and safety regulations○ Increased revenue from 1.6M to 1.87M monthly over 2-year span● Assist in the development of revenue and profit goals, inventory requirements, and headcount requirements for budgeting purposes. Prepare annual operating budgets.● Develop and implement SOP to streamline processes to increase efficiency○ Establish KPIs to measure the effectiveness of business decisions.● Develop, evaluate and motivate staff. Ensure that a formal evaluation session with each employee is completed annually. Creating developmental / learning plans for each employee. Handle any disciplinary actions in compliance with company policy.○ Grew staff and increased retention● Responsible for safety audits, safety training, compliance with State and Federal OSHA, EPA and DOT regulations.

•Evaluate customer needs; source and provide proper equipment •Receive high volume of external and internal communication via email and phone calls •Arrange equipment to be prepped for timely delivery to customer •Coordinate receipt and transfer of all rental equipment •Ensure that equipment is on contract and billing is accurate •Analyze Sale Commission Reports for discrepancies •Compose report for commission to provide to accounting •Review inventory reports for proper status assignment, documentation, and necessary actions •Provide exceptional customer service to internal and external customers •Establish effective line of communication with VP of Sales, Sales Managers, BDMs, and Sales force •Maintain a working knowledge of all products

Miami, Fl, Us

• Manages day-to-day work processes and results to established service levels• Supervises exempt and nonexempt employees Provides day-to-day work direction• Primary input to hiring, performance, and rewards decisions for a group of employees; provides guidance, coaching and training• Ensures work coverage for the group, including scheduling, attendance management, and payroll• Manages to the ASL Acts as the primary escalation point and resolves and addresses issues within established guidelines• Implements and administers quality control/assurance processes and procedures and conducts audits• Participates in the development of goals to maintain optimum efficiency• Develops and maintains desk procedures, training manuals, internal control documentation• Leads or participates in projects to include department, SSC, division and corporate initiatives• Acts as the SME for the group and or business process

Miami, Fl, Us

Us

Education record

Education record