• Perform Installation of Medical Sterilization units and operating room lights in hospitals and clinics• Reviewed work orders and related manuals, blueprints and schematic diagrams to determine tasks to be performed and tools needed for installation of machines• Install piping, electrical and pneumatic components as required for system start ups• Maintain provided work vehicle and storage location with parts, tool and supplies needed

•Provide Installation and Maintenance of Surface Image Guided systems for advanced radiation therapy.•Worked with customers and supervisors to plan layout of equipment•Establish and maintain effective customer relations and achieve a high level of customer satisfaction•Traveled nationally and internationally for training, installations and research and development

• Managed installation of life support ventilation systems and maintenance • Covered five state territory with over 300 hospitals within that area• Maintain and update all hardware, firmware and software as required• Provide technical support using available documentation and acquired skills• Communicated with hospital Biomedical and Information System departments to schedule installs, PM’s and upgrades to systems• Provide feedback on new and existing products and recommend changes and updates to improve products performance and reliability

Responsible for setup of CNC machines used for ophthalmic manufacturing as well as installation of full product line which includes surfacing, polishing, laser engraving, blocking and deblocking equipment• Performed preventative maintenance on systems to offset the effects of heavy customer use on devices and to minimize future system breakdowns• Consulted with international Research and Development department on design of machines and upgrade procedures and processes• Prepare and submit required reports (ie: time and expense reports, return manifests, preventative maintenance reports, travel documents) in a timely manner• Trained customers on machine use, maintenance, safety, and process procedures• Became company specialist on latest On Block Manufacturing product line• Establish and maintain effective customer relations and achieve a high level of customer satisfaction• Travelled nationally and internationally for training, installations and research and development

• Installed and maintained diagnostic and therapeutic cardiology devices and systems for use in hospitals for patient monitoring and testing • Implemented wireless telemetry systems for use in cardiac rehabilitation centers• Evaluated hospital areas to determine system coverage with pre-site inspections • Assisted local salesperson with onsite technical questions during initial sales calls • Resolved hardware and software issues with all devices via service calls placed through our Technical support hotline • Participated in continuous training on hardware and software system changes and certifications• Volunteered for special project assignments and for coverage of areas outside of my territory to assist coworkers in my region

Provide installation and support of the operation systems and applications in a multiple domain environment with more than 600 users• Instructed user to enter specified commands into computer to resolve problem• Updated documentation in order to record new equipment installed, new sites and changes to computer configurations• Refurbished laptops, desk stations, test stations, and various computer components• Ensured that network was available to all system users and resolved data communications problems• Responsible for the daily operation of computers, servers, printers, and communications equipment.

Responded to written and telephone requests for Customer Service 24/7• Troubleshot, diagnosed, installed, upgraded, configured, and repaired computer systems and network system components• Consulted with engineering personnel to resolve unusual problems in system operation and maintenance• Reviewed work orders and related manuals, blueprints and schematic diagrams to determine tasks to be performed and tools needed for installation of machines• Installed and repaired robots and related equipment, such as tape drives, robot controllers, storagelibraries, disk subsystems, switches and servers• Advised management regarding customer satisfaction, product performance and suggestions for product improvements• Supervised and managed Clarify software training for the Central Region• Provided technical support to end-users in hardware/software proficiency• Reviewed daily logs and reports to detect recurring slowdowns and errors• Evaluated new software and hardware to determine compatibility with existing software/hardware and met data processing managers to determine the impact of proposed changes on computer operations• Supported vendor data center relocation• Worked on all Storagetek and Sun equipment and environments• Held major account responsibilities for service delivery in 100% uptime environments• Delivered professional services for installation and upgrades of storage equipment• Functioned as a 3rd party service provider to maintain a large variety of computer products

Conferred with engineering and design staff to determine design modifications and entered editing information into computer• Created engineered drawings for groundwater extraction and monitoring wells• Mapping and detailing civil layouts for project sites• Upgraded project site prints to reflect current conditions• Managed drafting workload for multiple office locations

Programmed robot to perform specified tasks, applying knowledge of programming language and keyboard control panels on robot controller• Inspected used parts to determine changes in dimensional requirements, using rules, calipers, micrometers and other measuring instruments• Set up and operated lathe, drill press, grinder and other metalworking tools to make and repair parts• Organized and implemented a quality control department, resulting in an ISO 9000 certification