• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Protects organization's value by keeping information confidential.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

I have been successfully conducting corporate trainings for project management and service delivery professionals. Providing project management consultant services to public and private sectors.

• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Protects organization's value by keeping information confidential.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Advising IT Department, how to use information technology in order to meet the business objectives and overcome the problems. Assist IT Department to improve the structure and efficiency of an organization's IT systems.To provide strategic guidance to organizations with regard to technology, IT infrastructures and the enablement of major business processes through enhancements to IT.To provide guidance during selection and procurement as well as providing highly expert technical assistance, and may be responsible for user training and feedback.Assist in sales and business development, as well as technical duties.

• Managing performance of services to clients as agreed in the Service Level Agreements (SLAs)• Developing and maintaining support and complaint handling mechanism.• Providing reports to an agreed schedule or on request, including management and account performance reports• Ensuring that systems, processes and methodologies are specified and followed to sure effective monitoring, control and support of service delivery• Ensuring SLA’s are achieved; service quality and client expectations are met or exceeded as well as profitability• Developing and facilitating workshop and training courses for support staff to achieve customer satisfaction• Planning and optimization of Cost, Resource and Schedule to providing better support services• Investigating and solving the complex and long-standing problems of the customers• Attending client service review meetings covering performance, service improvements, quality and processes• Working for long term client retention and relationship building

Hired as project management expert to establish PMO in Corvit Networks. Responsible for providing training to project teams and instruction to functional units and partnering organizations consistent with corporate policies, procedures, guidelines and good practices.

• Managing nationwide team of 55 Network and Support Engineers.• Leading the project team and motivate them to develop their skills and experience.• Working with senior management to develop and monitor program execution plan.• Developing, communicating, maintaining, and enforcing operational objectives, policies, procedures, plans, & performance evaluation criteria for the success of projects.• Leading multiple concurrent projects providing planning and administration. Handling issue related to execution and monitoring project progress. Strictly following the project lines and keeping project status up-to-date.• Interfacing with executive management on all project related issues, changes, reporting and impacts to ensure that ample information is provided to all stakeholders in a timely manner.• Managing change control procedure related to scope, requirements, design, resources, functionality, risk, budget and timelines.• Assuring projects’ quality control and standards implementation throughout the business and technology teams.• Taking hiring decisions, performs employee reviews and conflicts resolution.• Reporting directly to COO and frequent interfaces with executive management.• Conduct vendor selections, contract reviews and negotiations.• Handling budget planning and ROI.• Working for higher standards of customers and stakeholders’ satisfaction.• Relationship building with key customer and stakeholders.• Managing Services Level Agreements (SLAs).• Developing and maintaining support and complaint handling mechanism.

Provided training to BCS, MCS, MCSE and A+ students for:• Computer Networks• Windows 2000 Server and Professional• Proxy Server (ISA 2000, Wingate 4.0.1)• Exchange Server 2000• Microsoft SQL Server 2000• Computers hardware installation and configuration

• Designed, installed and configured LAN• Installed and configured Windows client server environment• Installed and configured MS Exchange Server• Enabled VPN connectivity for remote users• Designed and developed data entry software for productions process using Microsoft Visual Basic• Installed and configured MS SQL and its backups, maintenance, troubleshooting and fine tuning • Provided training to end users• Maintained backups, maintenance, troubleshooting and fine tune the company database

• To plan, control, and direct the overall activities• To recruit, develop and evaluate the staff• To create safe, respectful, and fair environment• To maintain discipline and decorum in the campus• To get feedback from students, teachers and parents and take appropriate actions• To launch the marketing campaign for new admissions