-Managing Distribution sales division mainly consumer Wi-Fi CCTV products, serving power retailers, Ecommerce retailers, and CCTV channel markets with proper guidance on driving sales promotions, and expanding the client base.-Managing Ecommerce sales division, serving marketplaces on renowned ecommerce platforms, maximizing revenue through regular guiding on pricing revisions, product listings and marketing campaigns.-Managing Project sales (Physical Security, IOT & Smart Home Systems) division, guiding to identify potential leads, helping to close deals with special pricings after negotiations with vendors and suppliers.

Product Support | Market Research | Training WorkshopsRendered technical support (remote/onsite) to distributors, resellers, installer, and end-users within a world-leading video-centric smart IoT solution and service provider. Managed pre-sales engineering activities for distributors, resellers, and system integrators. -Enhanced technical capabilities of distributors, resellers, and installers by conducting training workshops. -Carried out detailed analysis to analyse market trends, competitors’ activities, and product information. -Obtain Market Feedback, Competitor prices, Competitor marketing activities, Competitor product information

Project Execution | Technical Support Oversight | CCTV SolutionsDelivered operational leadership and technical support oversight for corrective maintenance project across reputed bank (with over 350 branches all over the Kingdom), including Bosch intrusion and fire alarm system, Bosch CCTV and Geutebruck DVR VMS solution. Controlled and audited spare parts’ procurement while maintaining warehouse stock and ensuring proper distribution among teams. -Successfully closed more than 70% of support ticket while providing leadership and guidance to team members.-Achieved 25% increase in invoice values by ensuring availability of spare parts for the team before responding to tickets. -Reduced operational costs for team by ~30% through strategic planning and task scheduling. -Ensured timely and cost-effective implementation of project operations while recruiting/leading team, creating consistent schedules, and negotiating vendor contracts. Met overall project goals by meeting workload and workforce requirements. -Audited project scope and delivery processes as well as communicated changes in project scope to clients for approval.

Physical Security System Installation | Post-Sales SupportActed as a key member of a team to maintain a wide range of systems (IP cameras, video walls, door access controls, speed gates, barriers, and WIFI P2P links) for a renowned airline. Delivered remote/onsite technical support and services after sales.-Oversaw deployment and configuration of TotGuard RFID RTLS IPS for reputed university hospital.-Technical Support Lead for AMC of RFID RTLS for Royal Commission Hospital. -Led installation, commissioning, and handover of Dahua IP CCTV for reputed airlines.-Successfully transitioned CCTV to Hikvision IP CCTV solution for demo pilot project for a well-known bank.

Operations Manager: Managed overall business operations by leading and supervising performance of team members. Implemented processes and procedures that streamlined operations for the business, including showroom. Project Manager/Projects Delivery Engineer: Devised plans to oversee end-to-end delivery of SMB projects. Sales and Business Development: Boosted organisational sales by spearheading business development initiatives. Technical Support Engineer: Acted as a first point of contact for the post-sales support. Improved product knowledge of teams and end-users through training. Presales & Solutions Design Engineer: Recognised and understood project goals in coordination with Project Owner. Prepared budget with project leadership to design a suitable solution tailored to customer needs. Procurement Specialist: Ensured cost-effective procurement of necessary material for technical projects while fostering productive relationships with local/global suppliers. Monitored and analysed vendor performance, solution quality, and pricing.

My fast learning nature, multi task abilities, dedication, hardware knowledge andtechnical skills helped me to gain valuable experience with challenging multi tasksin a very short time period and responsibilities were not limited to TechnicalSupervision, Marketing, Overseas Procurement, Project management