Becoming an intern at Chemist Warehouse, one of the biggest retail groups in Australia, has always been my goal. There was no word to describe how happy I was when I earned it. I am determined to use this oppoturnity to learn everything about pharmacy operation and become a competent prospective pharmacist.

I have been working ar Chemist Warehouse Preston ever since I completed my 4-week placement with them back in May, 2023. I have been putting my customer services skill and clinical knowledge into practice everyday, with the aim of becoming a reliable community pharmacist.

- Resolve patient's concerns on prescription and OTC products- Provide customer service with pharmaceutical consultation on common health problems- Manage inventory and replenish stocks- Manage script in/out and assist with dispensing prescriptions.

I had been doing hospital placement at St Vincent’s Hospital Melbourne, where I learnt about Hospital Pharmacy operation and applied my clinical knowledge into practice.

For my placement program, I went to the Royal Melbourne Hospital as a Monash Pharmacy student. During my time there, I have been assigned to the HITH and the Cardiothoracic department, where I have gained enormous insight into the job of hospital pharmacists. I would love to continue this momentum and explore more about hospital pharmacy.

I was allocated to Direct Chemist Outlet Heidelberg West, Victoria, Australia as part of my placement program at Monash University. While there, I had the opportunity to practice counselling on OTC and S3 medications and dispensing and counselling on S4 medications. Even though it was short, I have felt grateful to experience working in an area I have never been to before, and I look forward to further opportunities.

Assisting with customer service queries.Assisting with scripts in/out and dispensing.Counselling customers about medicationReplenishing stock and maintaining inventory levels