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As a Laboratory Manager at MD Anderson Cancer Center, I oversee operations in both Blood Component Manufacturing and Infectious Disease Testing, ensuring that we maintain the highest standards of quality and safety. With more than a decade of experience in clinical laboratory science, I’m passionate about using innovative strategies and technologies to enhance lab efficiency and improve patient outcomes.In addition to my role, I am simultaneously pursuing an MBA to further expand my leadership and strategic management skills. This education, combined with my Lean Six Sigma Green Belt certification, empowers me to drive continuous improvement initiatives in the healthcare field.Beyond my professional life, I have a deep love for the outdoors. I enjoy nature hiking, snowboarding during the winter months, and driving, especially on scenic routes. One of my favorite activities is taking my Porsche for spirited drives and exploring areas like the Ozark National Forest. These experiences give me the opportunity to recharge and bring fresh perspectives to my work.
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Laboratory ManagerMd Anderson Cancer CenterHouston, Tx, Us -
Laboratory ManagerMd Anderson Cancer Center Jul 2021 - PresentHouston, Texas, United States- Manage and lead laboratory operations at the blood donor center, ensuring efficient and accurate execution of infectious disease testing, blood component manufacturing, blood donor testing, and collection processes.- Manage and oversee the utilization of the laboratory information system (LIS) to efficiently track and document laboratory processes, including test orders, results reporting, donor eligibility, and inventory management.- Supervise a team of laboratory technicians and technologists, providing guidance, training, and performance evaluations to ensure high-quality work and adherence to established protocols.- Collaborate with medical and administrative staff to develop and implement laboratory policies, procedures, and quality control measures, maintaining compliance with regulatory standards and safety guidelines.- Monitor inventory levels of laboratory supplies and equipment, coordinating procurement and maintenance activities to ensure uninterrupted laboratory operations.- Analyze and interpret laboratory test results, troubleshoot technical issues, and make recommendations for process improvement, contributing to the overall quality of blood products and donor safety.- Maintain a safe and clean laboratory environment, overseeing proper disposal of hazardous materials, adherence to infection control practices, and implementation of safety protocols.- Stay current with advancements in laboratory technology, techniques, and regulations through continuous education and professional development, applying new knowledge to enhance laboratory practices.- Foster a culture of teamwork, professionalism, and continuous improvement within the laboratory team, promoting open communication and collaboration across departments.- Serve as a point of contact for donor inquiries, addressing concerns, providing information, and ensuring a positive donor experience throughout the testing and collection process. -
Laboratory SupervisorFulgent Genetics Dec 2020 - Jul 2021Houston, Texas, United States- Oversight of the Accessioning and Laboratory team responsible for high volume RT-PCR molecular testing of COVID-19.- Participation of test validation, verification and standard operation procedure review/updates.- Troubleshooting and resolving laboratory issues- Ensuring that the lab meets TAT goals-Maintaining laboratory instruments and ensuring Quality Control measures are being implemented properly-Assisting in Nex-Gen Sequencing operations and training -
Laboratory SupervisorRiceland Medical Center Jul 2020 - Dec 2020Winnie, Texas, United States- Supervision of laboratory staff and assists in testing when needed.- Participation of quality assurance programs to ensure quality laboratory results.- Assuring that safety, standard operating procedures and CLIA regulations are being met.- Develop and maintain laboratory personnel training/competencies.- Validates and evaluates new methodologies and tests with the consultations of medical directors.- Managing customer relations with hospital staff, outpatient clinics and patients.- Ensures quality control and maintenance are being performed correctly and on time.- Analysis of laboratory inventory to meet the hospitals budget- Solving and managing any Pre/Post Analytical errors that occurs in the laboratory- Performing instrument calibration, linearity and validations- Attend meetings with hospital administration to discuss budget, changes and current status of organization
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Medical Laboratory ScientistMd Anderson Cancer Center Jan 2017 - Jul 2020Houston, Texas, United States- 1 year of experience as the lead tech experience in Hematology- Performs all laboratory testing specific to the assigned section.- Ensures and verifies quality control data is appropriate for the complexity of the reported tests.- Complies with safety guidelines and procedures and adheres to regulatory mandates.- Develop, validate and evaluate new methodologies and tests with the help of Laboratory Supervisor and technical support.- Manages all customer service interactions with diplomacy, actively facilitating resolutions to problems and addressing the needs of clients both internal and external.- Perform maintenance and quality control measures for laboratory instruments and equipment, as directed and assigned.
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Testing Technologist / Medical TechnologistGrifols Aug 2012 - Jan 2016San Marcos, Tx- Accurately and consistently perform assigned laboratory test procedures as outlined in established standard operating procedures - Identify instrument errors, testing inconsistencies and troubleshoot issues - Perform routine equipment maintenance and calibration according to established schedules and procedures - Accurately and consistently complete the detailed documentation as required by regulatory agencies and established procedures - Work as a member of a team responsible for completing the plasma testing laboratory daily workload - Disinfect work areas and empty biohazardous waste -
Optometric TechnicianHindsight 20/20 Eyecare Oct 2007 - May 2011San Antonio, Texas Area- Worked along with and assisted Doctors. - Performed preliminary exams upon patients. - Educate patients on eye care. - Interpret data and provide recommendations for optimal patient care. - Clean, organize and maintain office. - Restock office supplies and eye care materials - Provided customer service as a front desk personnel
Thai Le Skills
Thai Le Education Details
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Business And Healthcare Administration -
Clinical Laboratory Science/Medical Technology/Technologist -
Biology/Biological Sciences, General
Frequently Asked Questions about Thai Le
What company does Thai Le work for?
Thai Le works for Md Anderson Cancer Center
What is Thai Le's role at the current company?
Thai Le's current role is Laboratory Manager.
What is Thai Le's email address?
Thai Le's email address is tl****@****tmb.edu
What is Thai Le's direct phone number?
Thai Le's direct phone number is +121053*****
What schools did Thai Le attend?
Thai Le attended Texas A&m International University, Texas State University, The University Of Texas At San Antonio.
What skills is Thai Le known for?
Thai Le has skills like Laboratory Skills, Laboratory Techniques, Computer Proficiency, Customer Service, Hematology, Clinical Chemistry, Clinical Microbiology, Blood Bank, Urinalysis, Microsoft Office, Leadership, Healthcare.
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