Thais Araujo Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Montreal, Quebec, Canada

São Paulo, São Paulo, Brazil

São Paulo, São Paulo, Brasil

Driving continuous improvement strategies and projects for the Cross Border Marketplace.- Category Management | Fashion: increases sales by 60%+ YoY - Developed the annual strategy for the category and assortment planning; - Selected new items for marketing campaigns; - Implemented SEO strategies and monitored visits with Adobe Analytics and Google Analytics- Category Management | Audio & Wearable: 2% MoM conversion boost - Took charge of the categories with the highest GMV and prominence in the Cross Border business unit; - Collaborated with the hunting team to attract and onboard major brands- Account Management | Farming: cost reduction and sales increase by 19% MoM - Built relationships and negotiated daily with Chinese Key Accounts; - Monitored sales and website visits, through Power Bi, Excel and Google Datastudio; - Guided sellers into gaining relevance on the Marketplace- Support and Project Management: developed communication tools for 780+ partners - Participated in the change of CRM and customer service software to Salesforce and designed automated dashboards to monitor SLA; - Spearheaded projects to improve communication with sellers from China, USA and Europe; - Prioritized automation of processes and analyses with Risk, Financial , Commercial, and Operations teams

São Paulo, São Paulo, Brasil

Responsible manager of a list of exporters and copackers of various food products (frozen/canned/fresh foods, spices, grains and dried fruits). - Coordination of Supply Chain routines in accordance with the applicable rules and legislation. - Scheduling and monitoring shipments and deliveries.- Advising suppliers, customers (distributors and retailers), dispatchers and regional sales teams. - Issuance and analysis of project reports for KPIs. - Real time analysis and problem solving with customers and partners. - Preparation of shipping documents - e.g.: Bill of Lading, Invoice, Certificates of Lab Analysis, Packing Lists ...- Active participation in the implementation of new processes for continuous improvement of the company results.

Commercial representation in the import of food products- Support of the processes of registering products and purchase orders. - Import document analysis. - Shipment scheduling.- Preparation of reports to follow up on pending issues and monitor results.

São Paulo, São Paulo, Brasil

Responsible for supporting the administrative and commercial teams. - Prospecting new customers and suppliers. - Contacting international leads. - CRM and social media management - Cataloging samples and institutional materials.

São Paulo, São Paulo, Brasil

Bachelor'S Degree, International Trade And Business Management

Chinese Language And Culture

Summer exchange program held by FAAP Confucius Institute