Thais Wright Email & Phone Number

Baltimore, MD, US

Oakland, California, US

This position implements, manages and controls all program directives required for executing a portfolio of growth initiatives to the Department of Employer Services. This position works with senior management to establish program priorities and is accountable for ensuring profitability, quality execution and client satisfaction while operating all program.

US

Responsible for managing large scale client projects, platform migration, health care reform, product and network expansion of existing accounts. Served as project manager and business analyst by performing end-to-end implementation of newly assigned clients. Identified issues and developed real-time solutions, and executed strategies to ensure optimal.

London, GB

Directed daily operations for the Account Services Department handling escalated issues from brokers and administrators on national dental accounts. Provided management support, leadership development and direct supervision to team members of diverse skillsets, experiences, and work styles. Performed an integral role in the development of department.

London, GB

Managed the implementation of the standard product portfolio; audited, tested, and monitored benefit plans for accuracy and functionality. Analyzed the benefit plans developed by the Product Development team; made strategic recommendations as necessary. Developed SOP's which were adopted company-wide; created and implemented the client operations.

London, GB

Oversaw all functions related to the filing and issuance of group contracts and coverage materials. Led the implementation of Federal and State regulatory requirements and laws as they related to dental plan benefits and contracts; ensured compliance throughout all jurisdictions and product lines. Created and maintained an internal audit system to ensure.

Edison, New Jersey, US

Bachelor Of Science, Physical Therapy/Therapist

High School

Middle School And Elementary