Thais Bitencourt De Meneses Email & Phone Number

✉ bitencourtthais@hotmail.com ☎ +31 0620697651✔️Bilingual (Portuguese and English) living in Veghel, Netherlands.I am a bilingual professional (Portuguese and English) holding a double technological degree in Systems Analysis and Development & Database with overall 9 years of experience in Technical support, SAP technical support, IT business analysis, and IT troubleshooting for well-known multinationals such as Stefanini, Jhonson & Johnson and Embraer. Proven experience in implementing new technological solutions, maintaining and enhancing a company's SAP system, and technical support troubleshooting for B2B and B2C clients. Career Highlights-Adapted information systems, added new features, provided guidance to employees, and advised on resource allocation-Determined client needs, recommended hardware and software solutions, troubleshooting network problems, maintained knowledge of innovations in the field, helped users to solve a variety of problems, and scheduled maintenance activities.-Assisted customers and end-users with various technical issues and identifying the best solutions through the phone, email and ticketing system.I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.I also have a valid EU work permit.

Listed skills include Mysql, Microsoft Office, Microsoft Windows, Microsoft Sql Server, and 13 others.