• Provide overall leadership and guidance to the Payroll and HR function; overseeing payroll, talent acquisition, career development, employee relations, retention, training, policy and procedure creation, and leadership development.• Full-cycle management of high-volume recruiting , pre-employment, and on boarding process of approximately 40 new employees monthly to include advertisement placement; HR orientation presentation, pre- employment paperwork; and HRIS data entry into payroll system • Manage full cycle payroll process totaling 20 million dollars annually. • Initiate employee authorization to request records ,MVR checks; VOEs and other customer service requests. • Manage I-9 and E-verify auditing and compliance for both new hire and existing employees, including work authorization document expiration procedure; to include employee notification process; TCS, and TNCs. • Manage employee relations and provide assistance ; up to and including open enrollment , qualifying benefit enrollment process, conducts, manage and resolve complex employee relations issues, to include thorough and objective investigations and a comprehensive review of evidence/documentation • Responsible for tracking, monitoring , administrating FMLA; working with Risk Department to administer light-duty job offers; assist with Workers' Compensation program; coordinate return to work documentation for non-industrial injuries.• Conducted investigations providing guidance on highly complex employee relation issues, including conflict resolution.

• Provide assistance in all aspects of Human Resources activities, including hiring process; maintaining employee directory, monitoring employee performance• Responsible for reviewing, evaluating, modifying and proposing remote employee training programs• Point of contact for human resources and employee policies and procedures.• Design of and administration of benefit program including health, dental, life insurance and employee rewards• Responsible for multi-state talent acquisition, recruitment efforts and employee on-boarding.Key Results:  In-housed recruiting efforts, eliminating outsourced recruiting and temp agency fees

• Respond to all requests for retail employee information by providing documentation as requested, conducting and assisting in employee relations investigations and resolving employee issues.• Manage employee engagement surveys; organize employee events to promote corporate community volunteering efforts and supported positive employee relations and organizational culture.• Responsible for coordination and collection of on-boarding and recurring employment records companywide.• Coordinator in store- job fair events, including preliminary interview process.• Liaison between HR department and employees, focusing on resolution of employee issues; front-line communication programs to improve organizational effectiveness and support of store employee training programs and initiatives. • Responsible for creating and coordinating employee appreciation events. • Assist Community Development Director in planning, coordinating and executing community projects. including fund-raising and community outreach events.

• Evaluate applicant requirements by discussing job requirements, job descriptions and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.• Conduct employment verifications, background checks, and reference checks.• Coordinates new hire orientation, HR events, benefits open enrollment, and company-wide meetings.• Responsible for on-boarding process and background screening including presentation of offer letters, employment and reference checks, confidentiality agreements, payroll forms, and coordination of drug testing.• Assist HR Manager with special projects, training coordination, and performance reviews. • Responsible for HRIS data input and coordination of updates to [employee] payroll data. • Responsible to ensure that the Human Resources Department requirements for administrative support are undertaken efficiently and professionally, including word-processing, answer telephone, filing, maintain notice boards, collect/distribute mail, purchase orders, expense vouchers, locker distribution, Petty Cash, new associate documentation.