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Thaís Souza Da Silva is listed as Customer Service Specialist @ happn | Trilingual Customer Service Rep at happn, a company with 147 employees, based in Paris, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Thaís Souza Da Silva.
Thaís Souza Da Silva previously worked as Customer Service Specialist at Happn and Bilingual Customer Service Representative at Touchnote. Thaís Souza Da Silva holds Bacharelado, Comunicação from Universidade Federal Do Rio De Janeiro.
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As a Customer Success Specialist at happn, I help the world's leading location-based dating app to create meaningful connections and provide excellent service to its users. I have over three years of experience in customer service, communication, and marketing, working in English, Portuguese, and French.I leverage my journalism background and my content marketing and social media skills to craft engaging and informative messages, deliver feedback and solutions, and build trust and loyalty with happn's customers. I've also developed technical skills in coding, evident in my work on happn's FAQ page using HTML, CSS, and JavaScript.
Listed skills include Leadership, Microsoft Office, Project Management, Customer Service, and 20 others.
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A career timeline built from the work history available for this profile.
Paris
Addressing complex customer tickets and responding to legal and police requests, handling sensitive information. Managing data submissions in compliance with RGPD, documenting processes, and updating the help center. The development of the new FAQ page utilizing HTML, CSS, and JavaScript. Collaboration across departments to enhance app functionality.
Rio De Janeiro E Região, Brasil
Rio De Janeiro
Assisting in recording and editing videos, creating content for courses and company websites.
Rio De Janeiro
Writing articles on various topics for Perfil magazine, a monthly publication that is distributed in the Teixeira de Freitas region of Bahia.
Blog representative in Rio de Janeiro for events, press conferences and concerts; production of cultural stories, news, reviews, translation of news and creation of content for social networks.
Rio De Janeiro, Brasil
Managing the implementation of electronic channels for companies with new bank accounts. Identifying customer needs, designing the most appropriate solutions, creating electronic channels for communication and banking transactions.
Other employees you can reach at happn.fr. View company contacts for 147 employees →
Célia Danvel
Colleague at HappnFrance, France
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MS
Marion Seigneuret
Colleague at HappnParis, Île-de-France, France, France
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BK
Bengi Kahveci
Colleague at HappnParis, Île-de-France, France, France
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RN
Ruben Nataf
Colleague at HappnGreater Paris Metropolitan Region, France
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VT
Vrain Tanwar
Colleague at HappnIndia, India
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CC
Clémence Cuenot
Colleague at HappnParis, Île-de-France, France, France
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LK
Léo Kolodziej
Colleague at HappnParis, Île-de-France, France, France
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VM
Vishal Malav
Colleague at HappnExeter, England, United Kingdom, United Kingdom
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CG
Clément Gueyte
Colleague at HappnFrance, France
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AC
Auriele C.
Colleague at HappnParis, Île-de-France, France, France
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Quick answers generated from the profile data available on this page.
Thaís Souza Da Silva works for happn.
Thaís Souza Da Silva is listed as Customer Service Specialist @ happn | Trilingual Customer Service Rep at happn.
Thaís Souza Da Silva is based in Paris, Île-de-France, France while working with happn.
Thaís Souza Da Silva has worked for Happn, Touchnote, Aventura Entretenimento, Lab235, and Tamboro.
Thaís Souza Da Silva's colleagues at happn include Célia Danvel, Marion Seigneuret, Bengi Kahveci, Ruben Nataf, and Vrain Tanwar.
You can use AeroLeads to view verified contact signals for Thaís Souza Da Silva at happn, including work email, phone, and LinkedIn data when available.
Thaís Souza Da Silva holds Bacharelado, Comunicação from Universidade Federal Do Rio De Janeiro.
Thaís Souza Da Silva is listed with skills including Leadership, Microsoft Office, Project Management, Customer Service, Strategy, Powerpoint, Banking, and Analysis.
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