• Software Factory- Prioritization and management of the product backlog, ensuring critical, high-value deliveries for clients.- Collaboration with stakeholders to identify, document, and validate business and functional requirements.- Creation and management of the product roadmap, aligning with strategic objectives and continuous improvements.- Scope, schedule, and cost management, ensuring deadlines are met in development, testing, and deployment.- Participation in sprint planning, setting goals and priorities for each iteration.- Facilitating requirement understanding with the development team, promoting a productive environment.- Evaluation of deliveries to ensure compliance with requirements and acceptance criteria.- Involvement in the planning and monitoring of tests (ST, UAT, pre-production).- Management of issue and bug resolution, ensuring the continuity of delivered solutions.- Managing stakeholder expectations regarding scope, timelines, and product quality.- Identifying and implementing process improvements to enhance efficiency and quality.- Experience with Trello, Azure DevOps, Jira, and Miro to optimize project management and team collaboration.

• IT Outsourcing Project - LGPD and GDPR Implementation and alignment of E&P Brazil branch processes with LGPD and GDPR, including policy and procedure reviews. Training and guiding employees on data handling and information security standards. Mapping of personal and sensitive data processed by the branch. Privacy Controls: Implementing technical and organizational measures to protect data. Non-Compliance Correction: Audits and action plans to ensure compliance with LGPD and GDPR. Document and Process Adjustment: Updating internal documents and contracts for data protection law compliance. Restructuring files and processes to ensure data security and integrity. Developing and implementing policies and procedures for the proper handling of personal data.• Capex Management Project Managing and controlling contracts through SAP, including deadline tracking, payments, and renewals. Creating purchase requisitions, issuing CAPEX orders and adjustments as needed, ensuring compliance with company policies. Assessing and monitoring supplier qualifications to meet project quality and compliance requirements. Identifying and documenting process deviations, as well as preparing approval reports for corrections. Reviewing and tracking CAPEX invoices to ensure accuracy and financial compliance. Preparing and analyzing detailed reports on the status of invoices in SAP, providing insights for decision-making. Monitoring and tracking the status of purchase and service orders to ensure deadlines and specifications are met. Presenting management reports with relevant analysis for effective project management and monitoring.

• Opex Control Project Managed supplier portfolio for the area. Provided support to suppliers, coordinating with procurement, finance, deployment, accounts payable, and other related areas. Supported management with reports and process monitoring. Projected the area's monthly cash flow. Analyzed and provisioned monthly billing. Managed account and cost center reclassifications for OPEX. Controlled, analyzed, and justified provisions to ensure all processes adhered to internal audit and SOX requirements. Controlled and contested incorrect charges in line with contractual clauses. Reported monthly OPEX for administrative accounts against the planned budget. Conducted quarterly mapping of goods and services acquisitions per the company's anti-corruption program and SOX (Sarbanes-Oxley Act). Mapped performance indicators. SAP user (MM/SD/FI modules) and SAP Ariba.

• Opex Control Project Participated in the OPEX control project. Managed and validated OPEX invoices, ensuring deadlines and contract compliance (swap, energy, lines, and sites). Oversaw the issuance of debit and credit notes, handled purchase order creation, tracking, and deductions in payments to suppliers. Created and maintained management controls for the process, utilizing reports and data extracted from SAP. Managed the end-to-end payment process for invoices (receipt, verification, tracking). Created and managed OPEX Purchase Requisitions and Orders (swap, energy, lines, and sites), including balance control and supplier registration with the area’s Procurement team (SAP). Maintained direct contact with the area's suppliers. Provided weekly OPEX billing control forecasts, offering accurate projections to meet SOX (Sarbanes-Oxley Act) compliance requirements. Managed the issuance process of debit notes, tracked them, and ensured deductions in supplier payments. Requested supplier unblocking and registration, sending data to Procurement. Issued FI, credit/debit notes. SAP user (MM/SD/FI modules) and SAP Ariba.

• OPEX Control Project Participated in the OPEX control project. Managed and validated OPEX invoices, ensuring adherence to deadlines and contract compliance (swap, energy, lines, and sites). Oversaw the issuance of debit and credit notes, purchase order requests, processing, and deduction from supplier payments. Developed and maintained management controls based on reports and data extracted from SAP. Managed the end-to-end payment process for invoices (receipt, verification, processing). Created and managed OPEX Purchase Requisitions and Orders (swap, energy, lines, and sites), including balance and supplier record maintenance in the SAP Procurement system. Maintained direct contact with area suppliers. Prepared weekly billing control reports, providing accurate forecasts to meet SOX compliance requirements. Requested supplier unblocking and registration, sending data to procurement. Issued FI, credit/debit. SAP user (MM/SD/FI modules) and SAP Ariba.

- Credit Contract Management, Proxy Control, and Registrations Managed credit contracts, updated proxy records, and group registrations.- Bank Account Management Supervised opening and maintenance of bank accounts, reviewing daily balances and bank reconciliations.- Management Reporting Prepared monthly, quarterly, and annual financial reports; developed and monitored KPIs; assisted in budget and forecast development.- Foreign Exchange Operations Conducted currency quotes and negotiated exchange rates; executed forex transactions and ensured compliance.- Financial Close Support Assisted in monthly, quarterly, and annual financial closures, preparing close reports and variance analyses.- Basic Knowledge of Microsiga Protheus (Totvs) and Automidia Systems Used Microsiga Protheus for financial management and Automidia for administrative support.

• Document Management• Handled document collection, review, and archiving for banking operations and audits; resolved issues with documentation as per KYC standards.• Process Improvement• Identified process improvement opportunities and implemented solutions to increase operational efficiency.• Compliance and Regulation• Reviewed operations to ensure adherence to banking standards and regulations.• Client Relations• Built strong relationships with clients, providing high-quality service and identifying business opportunities; assisted clients transitioning to new channels.• Risk and Fraud Analysis• Analyzed business contracts for risks and frauds according to institutional policies.• Goal Achievement• Met established targets.• Bank Product Sales and Support

• Supported corporate clients, account opening, document analysis, transaction processing, and client meeting scheduling.• Prepared reports, maintained system information, handled administrative tasks, and participated in training workshops.

• Technical Responsibility Led issuance of policies and endorsements for surety and lease bonds in the Rio de Janeiro branch.• Risk Underwriting Underwrote risk for surety bonds across various types (Bidder, Builder, Supplier, Service Provider, Advance, and Payment Retention).• Risk Assessment Evaluated risks in lease bond and surety bond proposals.• Documentation Review Assessed documents such as financial reports and contracts.• Decision Making Accepted or rejected proposals based on risk criteria.• Negotiation Negotiated policy terms with clients and intermediaries.• Technical Support Provided technical support on surety products.• Market Monitoring Kept up with market trends and regulations.• Reporting Prepared reports on policy performance.• Relationship Management Maintained relationships with clients and brokers.

As an intern, I provided support in managing the operation and organization of the Rio de Janeiro branch office, including: Document Management: Organizing and archiving both physical and electronic documents. Customer Service: Answering calls and welcoming visitors. Administrative Support: Scheduling meetings, maintaining calendars, and coordinating travel. Information Processing: Data entry, inventory control, and monitoring accounts. Communication: Facilitating internal and external communication, sending emails and correspondence. Equipment Management: Coordinating maintenance of office equipment. Analysis and Reporting: Collecting and analyzing data for management reports. Process Improvement: Identifying and implementing administrative optimizations.