As a seasoned Business Project Analyst II, I drive strategic project execution and orchestration within my company, collaborating closely with our development team. My primary focus is on spearheading continuous improvements in our operations, leveraging advanced technology such as high-code, low-code, and no-code solutions, alongside process enhancements.With a relentless pursuit of innovation and efficiency, I actively seek out solutions that foster organizational growth and success. By closely engaging with stakeholders, I identify opportunities, assess risks, and implement successful strategies to drive operational optimization. My ultimate goal is to map best practices and identify gaps, enabling the implementation of scalable and future-oriented solutions.During my tenure at Globalfy, I played a pivotal role in establishing the new Projects department, where I contributed to structuring internal processes and implementing automation systems. Noteworthy achievements include automating communications for missing compliance information, simplifying tax document completion, and migrating customer support platforms.Technical Skills:Throughout my journey at Globalfy, I honed my expertise in a diverse range of tools and platforms, including:- Zendesk, Hubspot, Sendgrid- Pipefy, Workato, Zapier- Calendly, Jotform- Microsoft Office Package- Bizagi and MS ProjectI am committed to driving impactful change and leveraging technology to propel organizational success. Let's connect to explore potential synergies and opportunities for collaboration.

As a Business Project Analyst, I am responsible for executing and organizing projects together with our development team, aiming at the continuous improvement of the operation and activities carried out within our company, aligning technology with processes.

As a Pre-Sales Solutions Engineer i was responsible for designing solutions with low-code softwares such as Pipefy, Zapier and Workato. I was also responsible for creating speedy and accurate solutions in process automation, all the while helping with Proofs of Concept (POC's) development for our team and customers.