Reception Assistant in the Elective Surgeries- Patients check-in- Referral for surgeries- Analysis and conference of patients' data- Monitoring and controlling patient documents and hospital documents- Conference of private health insurance documentsAdministrative Assistant in Elective Surgeries- Selection of patients and scheduling of surgeries according to each type of medical procedure- Control of medical referrals- Answering telephones and dealing with queries that may arise- Tidy up medical recordsAdministrative Assistant in the Admissions Office- Monitor whether the wards have the necessary documents for new inpatients- Sorted and filed patient documentation into the healthcare record- Recording patient demographic details on the IT system (PAS), printing off labels and wristbands for the relevant patients- Completed ward censuses and updated the relevant IT system- Ensured an up-to-date healthcare record is available for every episode of clinical care such as Cathlab, making sure to keep the records safe to not allow any disclosure

Small company | Printers and Inks- Designed and created the entire sales marketing campaign on the website and social media (Canva)- Supervised the processing of online and in-person purchase orders- Responsible for managing customer relationships and ensuring timely delivery of goods- Performed administrative tasks such as drafting purchase orders, contracts and invoices, updating internal databases with order details, controlling goods in stock and system

- Controlar e gerenciar o trânsito, garantindo o fluxo de carros e pedestres com segurança

- Atendimento ao cliente- Retirar pedidos e registrá-los- Preparar os pedidos (lanches, saladas, frangos, cafés, milkshakes, etc)- Limpar e higienizar os equipamentos

Private Health Insurance and Hospital company (payroll for doctors, nurses and administrative employees) | Processing payrolls for over 2,000 employees across Sao Paulo state | Shared Services Center (SSC)- Managed the payroll and benefits process, including collecting and processing data, calculating and distributing payments, and maintaining accurate records- Participated in internal and external audits related to payroll- Oversaw the entire payroll process, ensuring all employees are paid accurately and on time, including calculating hours worked, overtime, deductions, and bonuses- Developed integration of new Payroll software in other companies- Full responsibility for the checking of final payroll outputs which includes payslips, taxes and all necessary reports- Processed all aspects of monthly payroll- Efficient administration of monthly payrolls including the auditing of payroll results.- Responsible for the accurate preparation of the payroll inputs – new hires, terminations, and changes- Review payroll reports, and reconcile them against payroll inputs- Improved payroll processing and reduced errors- Investigated and resolved any discrepancies or issues related to payroll- Completed HR Shared Services Center planning for 9 companies across the State of São Paulo

- Maintained HR files for all staff about employment contracts, sick leave,holidays, parental leave, maternity leave, retirements,- Conducted the hiring process- Maintained accurate and updated human resource files, records and documentation

Internship in the Human Resources department.- Employee orientation on benefits, salary or positions; - Assisted in the training schedule;- Assisted in quality indicators (ISO 9001).